Delaware North reviews

3.5

52% would recommend to a friend

(2,593 total reviews)
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Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jan 16, 2012
Recommend
CEO approval
Business Outlook

Pros

A lot of amenities of the hotel are offered to employees for special events Good pay All the people within the lodge are great to work with Greenpath GuestPath big spin for rewards (gift cards, cash, hotel amenities, yosemite activities) Allstar rewards for employee recognition DNC properties around the world(transfer to locations, discounted rates ect) The love that I have for this company comes simply from the comitment and years I have put in as well as my fellow team members

Cons

Everywhere you look in employee materials say great opportunities for advancement but they are rare and far between, let alone ypou better hope you don't get passed up for the managers friend. Upper & Senior management kind of do whatever they want with no regards to the employees or the affect it will have on the departments. I have been passed up for promotions more than once buy someone who doesnt know what their doing but was friends with the manager. I understand that the hospitality industry fluctuates therefore you cant have set schedules but the way the schedules are are ridiculous. They come out 2 days prior(if your lucky) to when the new week is supposed to start and a lot of times there's turn arounds split days no consistency at all. It especially frustrating when certain employees like nights but get put on mornings and others like mornings but get put on nights but no switching is allowed. They have HR focus meetings to see where management can improve but it goes no where. There isnt even a brochure on the activities offered and if there were we would probably never have them in stock as with the rest of the brochures here. Management sits in their office and has no idea what is actually happening on the floor Lack of communication between departments

4.0
Jan 11, 2012
Recommend
CEO approval
Business Outlook

Pros

The hours are excellent as well as the salary. The management is easy to speak with and continuously updates employees on changes, news and results.

Cons

The management tends to lack in supplying the stands with the proper products needed. Also, there are often shortages on product which leads to unsatisfied customers.

3.0
Jan 9, 2012
Recommend
CEO approval
Business Outlook

Pros

- Good experience - Learn a variety of aspects of the business - Working large venues creates a feeling of excitement

Cons

- Long days and nights - Hard to balance work and home life - Upper level management seems incompetent at times - No real reward or feeling of accomplishment - Management will blame whoever they see fit, even if it is not that person's fault

Viewing 2572 - 2574 of 2,593 Reviews

Glassdoor has 3,058 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.