Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,209 total reviews)
avatar

Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Flight benefits that allow you travel on their airline and others for a reduced rate of purchase to fly standby

Cons

Pay and the only option for incoming terminal employees is part time hourly with no benefits. You have to wait for a full time employee to transfer, quit or retire in order to get a full time position as they hardly add new ones. In Detroit the waiting list for ready reserves (Delta’s version of part time) that want to become full time is 2 1/2 years long. Management doesn’t care for success of individuals and creates a culture of fear in its employees. Employees are afraid to speak out against injustice because they fear being targeted, singled out and terminated. This is the norm for other employees who has spoken out. Employees are bullied by middle management while upper management turns a blind eye and they don’t have adequate hr to protect and support them. In Detroit for the entire terminal there’s only one hr primary contact person. That’s hundreds of employees and only one person to represent them. Unacceptable for a Fortune 500 company that has over 80k employees. They bully their hourly employees who want union protection to fight on their behalf for better wages, work environment and benefits. The ability to transfer to another department ( ex: terminal or customer service to general Office or corporate) is non existent regardless of your education and background. I have a MBA and tried for 2 years before I left to get a better suited position but was stuck working part time. This is a common sentiment at Delta and I’ve seen them lose great employees because of this. We’re leaving (not fired) because we’re not being appreciated and treated like valued employees.

5.0
Apr 29, 2017

Flight attendant 2017

Recommend
CEO approval
Business Outlook

Pros

Travel almost anywhere for free (as a flight attendant/pilot) or for cheap as a company employee. Great company, benefits, coworkers! Juniors on reverse only have 6 reserve days a month which they can bid for trips and usually get. Not uncommon to bid and get overseas or really amazing trips to cover those that are unable to work that day. Perfect for anyone friendly, flexible, willing to work off hours+ travel! Amazing places/coworkers/friendships. Life has changed for the better W/them

Cons

Days away from home and friends. 6-16 days at a time if you truly work hard. Be flexible. Seriously, BE FLEXIBLE. This job is made for those who are truly willingly to work and travel anywhere. You may not see a loved one for over two-three weeks if you are junior.

2.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Flight benefits are excellent, and the brand will help you get work experience elsewhere.

Cons

Seniority based promotion, especially on the technical side of the business, creates a stagnant work culture ran mostly by 55-year-old white guys who barely know how to work Microsoft office. Not a place for independent thinkers.

Viewing 97 - 99 of 8,209 Reviews

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