Is Delta Air Lines a good company to work for?

Delta Air Lines has an overall rating of 4.2 out of 5, based on over 9,309 reviews left anonymously by employees. This rating has been stable over the past 12 months. 81% of employees would recommend working at Delta Air Lines to a friend and 80% have a positive outlook for the business. The best reviews about Delta Air Lines have been left by employees working as Pilot , Intern and Captain .

Does Delta Air Lines pay their employees well?

According to anonymously submitted Glassdoor reviews, Delta Air Lines employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Delta Air Lines. This rating has been stable over the past 12 months.

How satisfied are employees working at Delta Air Lines?

81% of Delta Air Lines employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delta Air Lines 3.8 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Delta Air Lines?

Flight Attendant (1242) , Ramp Agent (417) , Customer Service Representative (344) , Customer Service Agent (198) , Customer Experience Specialist (186) , Ramp Agent - Ready Reserve (151) , Airline Pilot (137) , CSA - Customer Service Associate (104) , Delta Flight Attendant (99) , Manager (94) , Customer Service (80) , Reservations Agent (79) , Gate Agent (65) , Ramp Agent/Baggage Handler (65) , Project Manager (61)

What are the pros of working at Delta Air Lines according to real employee reviews?

"Great benefits and the on reserve life is only 6 days a week which is better than any other airline." ((in 1151 reviews)); "Great flight benefits at major air line that strives to be and is the best." ((in 926 reviews)); "Good pay and stuff that is good" ((in 408 reviews)); "Great people and very passionate" ((in 375 reviews)); "Great culture and very inclusive overall." ((in 365 reviews))

What are the cons of working at Delta Air Lines according to real employee reviews?

"Bad management causes employees to work in a stressful environment and suffers from mental health issues." ((in 307 reviews)); "Long hours and the necessity to stand on long flights get to be a killer after a while." ((in 173 reviews)); "There is no work life balance" ((in 134 reviews)); "Bad managers ." ((in 76 reviews)); "To much favoritism to senior employees" ((in 66 reviews))

What are employees saying about Delta Air Lines layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delta Air Lines layoffs and their outlook for job security at Delta Air Lines in 2026.

What are the top reviewed Delta Air Lines locations?

Atlanta , New York , Minneapolis , Detroit , Los Angeles , Salt Lake City , Seattle , Dallas , Boston , Tampa , Cincinnati , Chicago , Orlando , Jamaica , San Francisco , San Diego , Fort Lauderdale , Miami , Eagan , Jf Kennedy Ap , SeaTac , Nashville , Denver , Las Vegas , Washington , John F Kennedy Airport , Hapeville , Phoenix , Kansas City , Raleigh

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Delta Air Lines

Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,218 total reviews)

Ed Bastian

86% approve of CEO

80% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

4.0

Career opportunities

3.8

Work/Life balance

3.6

Senior management

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,218 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Sep 14, 2019

Don’t believe everything you hear

Management

Recommend

CEO approval

Business Outlook

Pros

Travel benefits, offers insurance benefits

Cons

Arrogant white guy dominated executive leadership. Promotions based on favoritism. Some get additional responsibilities and a promotion, others get additional responsibilities and no promotion. Passive aggressive behavior tolerated, a lot of mid-level leadership lack true management skills. There are a lot of places who offer much faster promotional opportunities- I’m about to go work for one.

3.0

Jan 11, 2019

Commercial Strategy Intern

Internship

Recommend

CEO approval

Business Outlook

Pros

-flight perks -40 hour week -long term employees who love the firm -internal networking, very easy to make coffee plans

Cons

-on a menial task that I doubt was used -lack of training -my department had 9 male interns and 1 female (me) -a coworker told me to write "the team I worked with" instead of "my team" -CSA program does not let you choose which department you're interested in, instead just forced wherever they decide needs an analyst

3.0

Nov 26, 2018

flight attendant

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Good benefits and exciting travel Ability to have as many as 12-15 days off per month, but usually 10-12 first 1-3 years. Many different domiciles to choose from, but may take as many as 2 or more years to transfer depending on availability.

Cons

Away from home 10-20 days per month and must work holidays. Money is not very good to start and 13 years to reach top of pay scale. Must work equivalent to 50 hours per-week and four days to make 32K first year.

Viewing 166 - 168 of 8,218 Reviews

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Jobs at Delta Air Lines

Aircraft Support Mechanic

Aircraft Support Mechanic

Junior Technician, Flight Simulator