Delta Air Lines reviews

Poor management. Software issues are aplenty and management is well aware but still choose to penalise agents. Bad for mental health, micromanaging that causes you stress and anxiety in the long run. Promoting people without proper knowledge of the work just because they get along well with the selection committee. If you voice out concerns and issues, you're deemed a threat and management has basically a target on you. Team leads not all but a few are just going through the motions without having people's or leadership skills. Every second is counted so if you overshot by a sec or 2 you'll get penalised. Profit sharing bonus isn't that great if you're unbiased and compare to singapore airline bonus for staff, it makes delta bonus look nothing as great as they make it out to be. To be considered for promotion, your performance isn't considered even though it should, what's considered is how familiar you're with the selection committee. You do not need proper job knowledge to get promoted. Every year goal metrics are updated but the tools are not given to make our life easy to attain the goal metrics. They emphasize on being World Class but sadly can't see the reality that they will never be World Class.

Very disappointing hiring process, handled by people only hiring friends in Detroit hub. They have no regard to diversity and will keep you waiting under consideration for weeks then reject you without an interview. This is not fair practice under Michigan Civil Service Commission.