Does Delta Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Delta Defense employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Delta Defense. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Delta Defense?

74% of Delta Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delta Defense 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Delta Defense?

Account Executive (26) , Customer Engagement Specialist (7) , Customer Service Representative (6) , Outside Sales Representative (6) , Sales (4) , Customer Engagement Representative (3) , Member Service Advisor (3) , Sales Manager (3) , Advisor (2) , Call Center Representative (2) , Customer Engagement (2) , Customer Engagement Advisor (2) , Customer Engagement Supervisor (2) , Digital Sales (2) , District Manager (2)

What are the pros of working at Delta Defense according to real employee reviews?

"Great culture and wonderful bosses" ((in 35 reviews)); "Benefits are decent" ((in 14 reviews)); "Excellent Leadership" ((in 12 reviews)); "The people you work for are amazing and kind." ((in 9 reviews)); "The CEO is great; working from home is nice too." ((in 8 reviews))

What are the cons of working at Delta Defense according to real employee reviews?

"It's even in the core values." ((in 10 reviews)); "pay could be better for everything expected to do" ((in 5 reviews)); "Micro managed, favoritism, Core Values" ((in 4 reviews)); "My Supervisor told me one of her managers always sent out messages to the supervisors on slack stating things as “job requirements” or “failure to do a specific action would result in termination “." ((in 3 reviews)); "Low salaries" ((in 3 reviews))

Delta Defense reviews

3.9

74% would recommend to a friend

(175 total reviews)

Tim Schmidt

85% approve of CEO

73% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Work/Life balance

3.9

Diversity & inclusion

3.9

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Delta Defense has an employee rating of 3.9 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delta Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

175 reviews

1.0

Dec 17, 2024

Don't recommend at all

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can get free merch sometimes.

Cons

They don't listen to employees at all. No room for growth unless you're willing to live in WI. A lot of cons really.

Delta Defense Response

1y

Thank you for taking the time to leave a review. At Delta Defense, we empower our employees with an open-door policy, offering access to HR, company leaders, and life coaches to support their professional growth and well-being. Our core values state that we address problems head-on. We also sincerely value the input of our employees. For various reasons, we send surveys to collect information and hear from our team members. A recent 4th quarter 2024 survey of the Customer Service Team gave us these insights: - I feel valued, heard, and respected by Customer Service management, scoring 4.7 on a scale up to 5. - I feel informed about changes in the Customer Service Team through regular communication from leadership, scoring 4.5 on a scale up to 5. We hire the most qualified candidates for our roles, and while some positions are based at our headquarters in Wisconsin, this is due to the nature of the work. We’re committed to creating a transparent and supportive work environment for everyone. We wish you success in your future endeavors.

2.0

Nov 25, 2022

Great core values but not followed ..

Customer engagement phone advisor

Recommend

CEO approval

Business Outlook

Pros

There isn't too many that I can think of other than decent pay.

Cons

The core values are not followed. The company looks great from the outside in. Once you are inside, you are constantly slandered by QA cards. Your QA scorecard depends on the QA person doing the review and how they are feeling for that day. There is no opportunity to move into another department unless you threaten to quit. All of a sudden opportunities magically appear. Most of the opportunities are for people working at HQ in West Bend. The remote workers are very rarely promoted.

Delta Defense Response

3y

Thanks for taking the time to leave a review. It appears your employee experience fell short of expectations. Yes, we do have an engaged Quality Assurance Team that reviews calls and coaches on how we can best serve our valued members. It is important for us to focus on continuous improvements and celebrate successes. our Customer Engagement team is a place of growth and opportunity for remote and HQ employees.

2.0

Dec 21, 2021

not as it was advertised

Call center representative

Recommend

CEO approval

Business Outlook

Pros

work from home is nice

Cons

micro management of every word you say impossible to please

Delta Defense Response

4y

Thanks for your review, and it appears that our call center team role was not a fit for you personally. We have grown our Customer Engagement team across the US in recent years and we hear the positive feedback on the work from home experience. Our robust training program for new hires, continues with ongoing training. We also have a quality team that reviews and coaches on ways we can improve. We are always striving to give our members exemplary customer service.

Viewing 13 - 15 of 175 Reviews

Jobs at Delta Defense

Cloud Infrastructure Engineer

Account Executive - Houston, Texas

Graphic Design Manager

Account Executive - Bridgeport, CT

Delta Defense

Delta Defense reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't recommend at all

Great core values but not followed ..

not as it was advertised

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