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Denali Advanced Integration

Engaged Employer

Denali Advanced Integration Help Desk Analyst reviews

2.0

Be the first to recommend this company

(3 total reviews)

Mohamad (Alex) Daher

Not enough data to show CEO approval

Reviews by job title

3 reviews
2.0
Oct 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Coworkers are generally very helpful and friendly. The pay was actually not terrible.

Cons

The benefits such as health coverage are not great. The managers (at the service desk at least) are always breathing down your neck, never have the right judgement, and pick favorites. Very frustrating to work in this environment.

2.0
Dec 23, 2015
Recommend
CEO approval
Business Outlook

Pros

- Provide a free CBT Nuggets account to all employees. - Friendly management

Cons

- PCs for the Service Desk were notoriously under powered, making it difficult to complete tasks. - Pretty low pay, even if you're new to the IT world. - Not many paths available for climbing the ladder out of the Help Desk.

2.0
Apr 11, 2015

Help Desk Analyst

Recommend
CEO approval
Business Outlook

Pros

-Good Pay -Steady Job -40 hour work weeks -Free Parking at their corporate office.

Cons

-Lots of Turnover. You have a nice manager one minute and an evil manager suddenly takes their place and doesn't like you even if you try your best. -Micromanaged. It seems like you get written up about every few months or so even if your doing the best you can. It is unfair and they micromanage the hell out of you. -Very stressful. If you are at helpdesk, you are expected to do all their contracts. You cannot just stay at 5, if they have 10 or 13 at that time then you are expected to do all of them. -No promotion or raise. I was promised a promotion and a raise after being Tier 1 for two years and nothing. Management just ignored me. -Recommendations. Good luck trying to get someone to write you a recommendation. They have a policy in place where they will not write a recommendation even if you do a good job. Basically you are hosed if you go look for another job. I wish I would have known this before i worked there and wasted two years of my life. -Made me have a negative impact on IT and now I am going to work retail.

Glassdoor has 287 Denali Advanced Integration reviews submitted anonymously by Denali Advanced Integration employees. Read employee reviews and ratings on Glassdoor to decide if Denali Advanced Integration is right for you.