4.0
Dec 2, 2009
Recommend
CEO approval
Business Outlook
Pros
Well-known restaurant with flexible menu options, legendary meals, large number of devoted patrons nationwide. Fits with patriotic idea of "All things American". Family-friendly, with a lot of positive emotions from customers.
Cons
Tends to be regarded as low-end (cheap), hence a weighty amount of rude / otherwise abrasive clientele, or those who do not tip or tip little (less than or equal to 10% of the bill amount). Large number of children attending may be overwhelming for those servers who are not crazy children-huggers.