Denver Mattress reviews

4.4

81% would recommend to a friend

(272 total reviews)

Dan Visser

93% approve of CEO

93% positive business outlook

Denver Mattress has an employee rating of 4.4 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Denver Mattress employee rating is 29% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

272 reviews
2.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

If you work well enough they will give you some bonuses in the warehouse position that equal to about an extra 28-35 dollars on your check. Not to mention the service calls and deliveries you can do to make money. I made about 6k more than my base hourly pay. My coworkers and managers were an amazing bunch of caring people who I will miss and keep in contact with.

Cons

[Edit before the rest of this review. They tall their managers and employees to write nothing but good things about this job in an attempt to cover up bad reviews. Dig deeper to find out More. Use your best judgment when reading the reviews here.] As a warehouse person you're garbage. The district managers won't promote you even if you have the best warehouse in the district. If you're not a sales person, and you don't make sales then you'll never be promoted unless some magic happens. The carrot will dangle in front of you for a long time. As someone who's worked two years here I can safely say that if you grt hired as a warehouse person you should abandon all hope of getting to the sales position. You can have managment experience, you can be amazing at memorization and product knowledge, get millions of customer reviews about how you helped the customer with their problems, you can keep your variance at near perfect bonus levels. In the end, you're a warehouse guy. You're a lowly warehouse man and you can never move up to that entry level position that less qualified people get hired to. You can have a bachelor's of management, be great with customers, know all the product knowledge, and work extra on your days off. And you'll still be lifting up heavy beds while all the sales people are looking at their phones making 3x more than you. And that's 3 times more than what you make with all your bonuses and extra work that you put in. There are some few exceptions to what I just said, as some warehouse people do move up. But I think it's due to family, or some other politics. Also don't expect to have any weekends off, no time with your spouse or family. Forget you even have a family your time belongs to Denver Mattress now.

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Denver Mattress Response
10y
Thank you for your review, although I must point out a number of issues with your review. 1. We have never asked our managers to post positive reviews on Glassdoor. We have asked for any employee that wants to do a review to do one, whether it be positive or negative.as all reviews help us as a company become better. 2. In terms of being unable to promote out of the entry level warehouse position, I greatly disagree as we have numerous managers that started in the warehouse, including a district manager. These promotions are based on performance, customer interactions, and ability to work with a team, not college degrees or previous claimed experience. 3. In terms of the pay difference between the warehouse positions and sales, we are already in the process of evaluating this and have already increased the percentages paid to warehouse staff, already well above the 1% you mentioned. Also sales staff work on average of 45 hours per week, while warehouse staff typically work 35-40 hours per week, which should allow for the ability to spend quality time with your family if you so choose. 4. We have recently nearly doubled the amount of money that is paid to delivery staff for the setup of an adjustable base as we also recognized that they deserved more. Again, thank you for your review, and we wish you the best of luck in your future. If you have any further questions or concerns, please feel free to contact me at 303-566-8172.
3.0
May 12, 2016

working at Denver Mattress

Recommend
CEO approval
Business Outlook

Pros

harder you work equates to larger pay goals are set and prizes are given like free cruises

Cons

hard time keeping staff dont get compensated for warehouse/ loading out products when they cant keep warehouse staffed Management doesn't always practice what they preach Long days no weekends off commission with no base so no steady income

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Denver Mattress Response
10y
Thank you for providing your review as we greatly value the feedback. I do have a few points that to disagree with you on. First, we have focused specifically this year on listening to our retail teams and what they need for the best work environment. From this, we have reduced to store hours to allow for more family time, increased allowable warehouse staff pay, and are finalizing automated reporting for less paperwork. In addition, we have instituted available quarterly weekends off for management. In response to a lack of steady income, I would disagree. Our average sales staff member makes over $40,000 in annual commission and we pay weekly. With that kind of pay structure for entry level employees, I would expect budgeting to very simple for most people. If there are any questions or concerns you would like to talk about further or in addition to these, please contact me at 303-566-8172.
5.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Pay, Great People, Great Management Program

Cons

Retail Hours with nights, weekends and holidays.

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Denver Mattress Response
10y
Thank you for your review. We wish you the best in your future endeavors.
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Glassdoor has 274 Denver Mattress reviews submitted anonymously by Denver Mattress employees. Read employee reviews and ratings on Glassdoor to decide if Denver Mattress is right for you.