Dermalogica reviews

3.3

48% would recommend to a friend

(384 total reviews)
avatar

Aurelian Lis

67% approve of CEO

43% positive business outlook

Dermalogica has an employee rating of 3.3 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dermalogica employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

384 reviews
1.0
Aug 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Great products, company car, fantastic business support for accounts

Cons

Grossly underpaid and overworked, no appreciation or value for the business consultants, constant harassment to make numbers that are completely unrealistic, information is never provided to us in a timely manner, way too much time "forecasting" where you will come in for the month. I was so excited to join the "tribe" and then I realized why the reviews on here all all so negative. And all completely accurate. I cannot stress how little Dermalogica pays their bright and talented staff of Business Consultants. You are required to service existing accounts, open new accounts, service national accounts, and meet all targets. Not to mention there is always a mound of paperwork to be done. If you do well and meet those targets and make some commissions, your target will then be so high, that you wont make it again! When you ask how targets were computed, the answer makes absolutely no sense. It's based on your average, and "trends". Doesn't add up. You are basically given a target that is out of your reach so they don't have to pay you. Bottom line. Although other vendors have an entire team dedicated to national accounts such as ULTA, we are responsible for seeing them and supporting their events as well. It isn't unusual to be told you MUST work for ULTA on a Saturday (even though we work M-F). So you are basically working for free. I could go on and on, but I will just say that I am so disappointed with my experience here. Upper management says they want to listen and make things better, but it never happens. You need to pay people a fair wage, that is what will make them happy, and stay. OTherwise, you will continue to see the constant turnover and negative reviews on here. But you probably dont care anyway. We are all replaceable, right?

1.0
Aug 15, 2013

Disappointing!!

Recommend
CEO approval
Business Outlook

Pros

Education is unmatched Good product Good benefits

Cons

Where do I begin?? I wish I read the reviews on this company before applying. All previous ratings are 100% true. I will never understand how a company of the stature is so unorganized. Unrealistic sales goals set by top heavy management. Sales goals have greed written all over them. The original mission statement does not apply anymore. "To bring success and respect to the professional skin therapist through excellent education, innovative products and outstanding customer service"....maybe back in the day but now this is just a lie. If bringing respect to the professional skin therapist means partnering with a large drug store like chain and causing many hard working, independently skin therapists to go out of business then.... It's just sad! Micromanaging is an understatement! The Business Consultants are forced to work themselves sick with nothing to show for their hard work and no appreciation what so ever. The turnover in the company speaks for itself. Marketing is behind the times. The CEO shows no emotion for the brand and that is discouraging. Bonus structure is changed constantly and is always made harder to reach but mostly changed if business consultants are actually meeting their goals. This doesn't drive hard working business consultants to work harder with the company it drives them into the arms of other businesses where they will make the money the deserve! Business Consultants are expected to be two steps ahead while the company as a whole is two steps behind. Tools for properly executing jobs are provided halfway into the month. Opening accounts isn't as easy as it was due to over saturation=harder to make targets=more turnover=low moral=wasted time hiring new staff when this cycle is continuous!

3.0
Jun 24, 2013

OK company

Recommend
CEO approval
Business Outlook

Pros

Good work life balance Great Products

Cons

Don't expect to grow your career here. You will be micromanaged and told what to do. Giving input as to how to improve a process is not welcomed.

Viewing 364 - 366 of 384 Reviews

Glassdoor has 438 Dermalogica reviews submitted anonymously by Dermalogica employees. Read employee reviews and ratings on Glassdoor to decide if Dermalogica is right for you.