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      Devoted Health

      Engaged Employer

      Devoted Health reviews

      3.7

      65% would recommend to a friend

      (518 total reviews)
      avatar

      Ed Park

      85% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Devoted Health has an employee rating of 3.7 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      518 reviews
      2.0
      Sep 22, 2025

      Good while it lasted

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work from home opportunity Independence Support from team & supervisors Pay

      Cons

      Massive lay offs Say they value you but they really don’t Will say they care about their employees but at the end of the day they’re just like all the other company’s, you are discardable. They say they want you to care for the member & do anything to help them, yet all they care about is how many calls you take & your stats. During busy season calls will be back to back to back with not even a second in between. They give advancement opportunities to the ones who deserve it least, management tends to favorite those who are ‘ass-kissers’

      avatar
      Devoted Health Response
      9mo
      Thank you for taking the time to share your perspective and experience with us as a Member Service Representative. We’re happy to hear that you’ve enjoyed the ability to work remotely with us, but we’re sorry to hear the majority of your experience has not been positive and appreciate you taking the time to leave us some feedback. The reduction in force earlier this year was hard on all of us. Devoted offered generous severance packages to those who were affected. If you would like to continue the conversation please reach out to Mmulcahy@devoted.com or Tmayes@devoted.com
      5.0
      Sep 19, 2025

      Great Employer Navigating a Difficult Market

      Member service representative - complex case
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve worked here for several years and have consistently experienced a collaborative environment with smart, dedicated teammates. Recent layoffs were difficult for everyone, but in my view leadership handled them well and with respect, providing clear communication and resources for those affected. Since then, I’ve noticed some negative reviews that appear more emotional than factual. Change can be difficult, and it’s natural for people to feel hurt, but my own day-to-day experience doesn’t match the picture some reviews paint. Management continues to support the team members who remain. The work is challenging in a good way, career growth opportunities are real, and employee benefits remain strong. If you value open communication and can adapt to change, this is a great place to build a career. I feel blessed to have the opportunity to work for such an incredible company.

      Cons

      - Layoffs created understandable anxiety and uncertainty - Changes can be stressful for those who rely on predictability and monotony.

      Viewing 58 - 60 of 518 Reviews
      Related searches: Devoted Health jobs | Devoted Health salaries | Devoted Health benefits | Devoted Health interviews
      ReviewsDevoted Health reviews

      Glassdoor has 534 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.