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      Devoted Health

      Engaged Employer

      Devoted Health reviews

      3.7

      65% would recommend to a friend

      (518 total reviews)
      avatar

      Ed Park

      85% approve of CEO

      68% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Senior management

      Devoted Health has an employee rating of 3.7 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      518 reviews
      5.0
      Apr 23, 2025

      Great Place to Work

      Member service guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company supports it's employees on all fronts

      Cons

      Can get pretty busy at night

      avatar
      Devoted Health Response
      1y
      Hi there! Thank you for taking the time to share your perspective and experience with us as a Member Service Guide! We’re thrilled to hear that you’re enjoying your time here at Devoted Health and that our workplace has had a positive impact on you. We’re delighted to hear that you feel supported to do the best work in treating our members like family. Your insights are invaluable in helping us continue to foster a positive and supportive environment and culture at Devoted. We are committed to ensuring that our employees have the tools and opportunities to thrive, and your feedback is much appreciated. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. Thank you again for sharing your experience and taking the time to leave us feedback. Thanks again, Talent Team @ Devoted Health
      1.0
      Apr 23, 2025

      No one knows what their doing

      Telesales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have a job to go to

      Cons

      System issues and no one will help you If you are stuck on a call where the KB doesn't help (which is most of them) no one will help or worse tell you the wrong answer to just hurry up and guess who gets called out for it, you. No one will put anything in writing and if they do it's vague and left to discretion of supervisor Speaking of supervisors, most don't care. A lot of favortism. Everyone is expendable. Devoted will do whatever to save money for the quarter. All the "we are family" talk goes out the window Policies are difficult to understand. HR will never ever assist you. Very condescending Cut throat. Don't believe the lies. All metrics. Not paid enough for what you do day in and day out

      avatar
      Devoted Health Response
      1y
      Hi there, Thank you for taking the time to share your perspective and experience with us as a Telesales Representative. We’re sorry to hear the majority of your experience has not been positive and appreciate you taking the time to leave us some feedback. Based on your notes, we regret to hear that you did not feel supported in several ways. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal employees as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com. Thanks again, Talent @ Devoted Health
      5.0
      Apr 10, 2025

      Wonderful Company

      Telesales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent management, transparent processes, and competitive compensation.

      Cons

      Still, a young company growing policies changing.

      Viewing 109 - 111 of 518 Reviews
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      ReviewsDevoted Health reviews

      Glassdoor has 534 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.