Devoted Health reviews

3.7

65% would recommend to a friend

(518 total reviews)
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Ed Park

85% approve of CEO

68% positive business outlook

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

518 reviews
2.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission-driven company with smart, motivated people. There is a lot of opportunity to learn and get exposure to different parts of the business.

Cons

Devoted presents itself as mission-driven and people-centered, but in some roles the day-to-day experience does not reflect that. Micromanagement can be intense, autonomy is limited, and employees are often expected to perform under heavy scrutiny without the trust or support needed to do their jobs well. Training is often inadequate, especially given how frequently people are shifted into new responsibilities or entirely different roles. There is an ongoing expectation to adapt instantly, with little onboarding, context, or realistic ramp-up time. Instead of developing real expertise, employees can end up constantly trying to keep up. Work-life balance can also be a challenge. The combination of shifting expectations, unclear ownership, limited training, and high oversight creates a work environment that is mentally exhausting and difficult to sustain. Career growth feels uneven. The framework appears to benefit those who joined earlier and had time to grow with the company, while newer employees face a less transparent and more difficult path to advancement. Progression can feel more tied to timing and visibility than to demonstrated performance. There can also be a disconnect between the company’s stated values and how work is actually managed. Some teams operate in a way that feels reactive and overly controlled, with limited space for strategic thinking or innovation. Finally, recognition and credit for work can be inconsistent. In some cases, ideas and contributions are not clearly attributed, which can be frustrating and discouraging for employees who are actively trying to contribute and innovate.

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Devoted Health Response
2mo
Hi there, Thank you for taking the time to share a thorough and thoughtful perspective as a Clinical Associate. We genuinely appreciate that you've remained committed to our mission and that you've taken the time to articulate your experience in such detail — this kind of feedback is exactly what helps us grow as an organization. We hear you on several fronts. The themes you've raised are all things we're actively working to address as we scale. Like any company in a period of meaningful growth, we're continuously working to ensure that our internal structures and support systems evolve alongside the pace of our work. Growth of this speed and scale brings real opportunity — and real complexity — and we are committed to making sure our teams feel supported through both. While it's our mission to make sure that our members are cared for and treated like family, it's also our mission to make sure we're reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you directly. If you'd like to continue the conversation, please reach out to Mary Ortega at mortega@devoted.com. Thanks again, Mary Ortega Associate Director, Clinical Associate
1.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits-they are basically free and good insurance

Cons

ZERO work life balance. You are expected to work around 12 hours per day 5 days a week even though you are paid based off of 40 hours (salaried), training is sooo fast and not thorough, you are given homework each night during orientation, if you ask a question about anything it becomes extremely hostile and it is like they are all robots and say you should know this it was in the powerpoint. It is almost like a cult and they all say "I love coming to work" and "I love it here it is the best place I've ever worked." All of their employees (mine the new hires) say this. It's bizarre. Also, you are told that working 4-10 hour days is an option once you complete orientation, that is a lie. You have to "apply" for that and they just turn you down.

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Devoted Health Response
2mo
Thank you for sharing this candid feedback. Our 'rocketship' growth does require a fast-paced and rigorous onboarding process; this is a deliberate choice to ensure clinical safety and quality of care remain our Northern Star as we scale. Regarding scheduling, we appreciate the call for transparency. We aim to offer 4x10 shifts whenever possible, though they are ultimately driven by patient volume to ensure we’re available when our members need us most. We’re taking your comments back to our recruiting team to ensure we’re setting the right expectations from the first interview. While the intensity of a high-growth environment isn't for everyone, we’re heartened that our recent employee engagement survey showed an 83% score among our frontline clinicians. We’re committed to supporting those who thrive on innovation and performance, and we appreciate you helping us clarify the unique profile of a successful clinician on our team.
1.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the standard.

Cons

Beware if you are an NP or PA. This is a heavily surveilled, metrics-driven, call-center telemedicine job. EVERYTHING is run through AI--you are under the microscope. You are pushed to "upsell" on items such as home med delivery. Everything is timed and noted--when you clock in, out, if your 30 min lunch runs long, if you take too long with a patient, if you take too long documenting. This position is absolutely a cog in a machine with no recognition of the professionalism that goes into the job.

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Devoted Health Response
2mo
Thank you for the feedback. We recognize that our tech-forward approach is a significant shift from traditional practice. We are very intentional during our interview process about the realities of this model - we don’t try to ‘oversell’ the role because we know our fast-paced, metrics-driven environment isn't for everyone. Our clinicians stay because they see the tangible impact our model has on member outcomes that traditional systems simply can’t achieve. We are proud that nearly 1 in 4 of our new hires this year were referred by their own peers. To us, that is the ultimate validation that for the right clinician, the mission far outweighs the challenges of the pace.
Viewing 16 - 18 of 518 Reviews

Glassdoor has 534 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.