DigiCert reviews

4.3

83% would recommend to a friend

(478 total reviews)
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Amit Sinha

85% approve of CEO

82% positive business outlook

DigiCert has an employee rating of 4.3 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

478 reviews
3.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good and Kind people in the office

Cons

Very profitable but pays non engineering staff peanuts. They will never know since financials are never shared(private). Why would you pay some people $20 per hr in a multibillion dollar Cashflow. Thats ethically bankrupt Bonus compensation very discriminatory(may be legal but ethically questionable) Try very hard to push low grade employees to be paid per hour to squeeze their pay since they cant cash PTO The place is just obsessed with unnecessary cuts. The board just seems keen on milking the cow but neglects feeding. its hard to find an old engineer. No one seems to care about the cost of turnover. The company has resources to be a mini- google but operates like an economy supermarket. Its simply not sustainable in Ai age they have to invest in people or go symantec way. Cheap is expensive

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DigiCert Response
1y
Dear former DigiCert employee, Thank you for providing a review. Based on your feedback, it seems your experience with DigiCert was not a positive one. While we cannot dispute your experience or feelings, there are several issues you raised that we want to address. You mentioned the bonus plan and its exclusions. All DigiCert employees are included in the bonus plan or commission plans for Sales. We communicate these plans regularly to employees as this has been the case for almost three years at DigiCert. Also, the environment and culture you portray isn’t one that many employees would agree with. In fact, beyond the awards received in Utah, DigiCert has been named a Great Place to Work in Australia, India, the United Kingdom and Ireland. Those are based on employee feedback about culture and environment. We have plans to expand the list of locations we apply for as we work hard to maintain a culture of CARE (Customer Obsession, Amazing Innovation, Relentless Execution and Exceptional Collaboration) that all employees understand and apply to their work. For compensation, we set it based on market rates. We leverage similar-sized companies in our locations and determine pay. We also employ a pay-for-performance approach which means your output impacts your compensation. Lastly, the information about hourly employees is confusing as 93 percent of all global employees are salaried. We would be more than happy to discuss these issues in greater detail with you and provide some clarity on problems you discussed that would give you a better understanding of the facts about what we do, how we operate and how employees are compensated. Please reach out to a member of the DigiCert People Team and we can discuss these areas with you. Regards, DigiCert People Team
4.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Quality products, good benefits, my managers were decent human beings

Cons

Upper management seems to be paring down staff and focusing less on product quality.

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DigiCert Response
2y
Dear former DigiCert employee, Thank you for the review. We appreciate that you acknowledge what you found both positive and negative about the company during your four years as a UX Designer in Sunnyvale. In that time we know you saw a lot of change, but we are glad that, throughout that time, you found the products, benefits and managers to be positive parts of your experience. We also note your responses regarding the leadership, business outlook and upper management direction. We appreciate your candor, including the advice offered regarding return to office, product quality and trust. If you wish to communicate additional information or expound upon what you shared, please do not hesitate to contact a member of the DigiCert People Team. Regards, DigiCert People Team
4.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

When I started at Digicert, the company felt like a community.

Cons

The newer leaders are only focused on the bottom line and see their workers as disposable and as mere marks on a page.

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DigiCert Response
2y
Dear former DigiCert employee, Thank you, first, for taking the time to provide a review of DigiCert on Glassdoor. Your input on this platform helps us to understand where we can improve and to celebrate areas of effectiveness. That said, we are sorry to read that you view the company as an employer and the leadership negatively. We understand that you began at the company feeling like it was a community. We would be interested in learning what occurred during your time as a lead generation specialist that led to your current view that DigiCert leadership focuses only on the bottom line and sees workers as disposable and “marks on a page.” We have worked hard to launch and foster a CARE Culture across the DigiCert workforce, where every employee feels included, seen and valued. If you believe we have fallen short in this area, please reach out to someone from the DigiCert People Team as we would like to hear more from you about this and learn how we can improve. As we stated, we value input and always seek ways to improve. Regards, DigiCert People Team
Viewing 34 - 36 of 478 Reviews

Glassdoor has 504 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.