DigiCert reviews

4.3

83% would recommend to a friend

(478 total reviews)
avatar

Amit Sinha

85% approve of CEO

83% positive business outlook

DigiCert has an employee rating of 4.3 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

478 reviews
2.0
Sep 4, 2024

Beware before joining

Recommend
CEO approval
Business Outlook

Pros

There are some exceptional co-workers who help the company feel great and somewhat help overshadow many deficiencies it has.

Cons

Overhaul in sales leadership in my time there with many middle managers removed. The new direction to restructure the sales team fell flat and many people were cut while the remainder of the team struggled to meet new expectations.

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DigiCert Response
1y
Dear former DigiCert employee, Thank you for your feedback and for your two years as an account executive with DigiCert in Utah. We appreciate your recognition of the exceptional colleagues who made a positive impact during your tenure. Our people are the heart of DigiCert, and we are grateful that their support helped foster a great environment for you. We acknowledge the challenges you noted in Sales restructuring and the impact it had. Organizational changes can be difficult, but we do our best to navigate and we use the lessons from such experiences to inform how we approach future changes. Your feedback on improved transparency, hiring practices, and onboarding and training is valuable. Your input helps us to refine our processes and support. Thank you for sharing your experience, and please feel free to reach out to the DigiCert People Team if you have additional thoughts. Regards, DigiCert People Team
1.0
Aug 6, 2024

Highly Immature Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing which is good here.

Cons

Office politics is worst than ever compared to other company. No appreciation for knowledge. Managers/VP talk behind each other and don’t know how to have a transparent communication. People here created a home company in lehi. VP hire people from his family in a team(no diversity)and when someone joins because of their own education and experience they feel inferior about it and question daily to check knowledge. Where they themself don’t understand or have any knowledge of current new technologies. I thought this underrated company which we don’t hear about (I didn’t atleast until I joined) would have this much politics and their family involvement.

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DigiCert Response
1y
Dear former DigiCert employee, We appreciate you taking the time to share your thoughts about your time at DigiCert. While we understand your frustrations about your time at DigiCert, we hope that you did have some quality and positive experiences. At DigiCert, we actively embody our CARE Culture to deliver for our customers, internally and externally. We encourage innovation, growth and development throughout the organization while stirring to offer employees a positive work-life balance. We also seek feedback from our employees -- including anonymous feedback – to learn where we fall short and how we can improve. It’s unfortunate that none of these efforts resulted in making your time at the company positive. We would invite you to speak with a member of the People Team so that we can gain more insight into the office politics, manager training and actions that you mentioned. While it cannot change your experience with the company, it could help us improve things for your former colleagues and future DigiCert employees. Regards, DigiCert People Team
2.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The previous management team kept the company about the customer and employee satisfaction and focused on Trust and integrity... but unfortunately that is now gone.

Cons

New Executive team came in and washed out key management and team members. New Regional sales team only care about their backs and are washing the rest down the drain as they implement their old teams into the company.

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DigiCert Response
2y
Dear former DigiCert employee, Thank you so much for taking the time to complete a Glassdoor review. It’s always insightful to see what current and former employees say about the company. We note that you feel the current management and leadership at DigiCert has taken the company in a direction that you do not agree with. Change can be difficult, and, as DigiCert transforms from a certificate authority to the leading provider of digital trust, changes must be made. These changes are not always comfortable or easy, but they are necessary for growth. DigiCert leaders actively share updates and insights with employees to understand where we are as a company, where we need to be, how we plan to get there and why all of those things are important to each team member. If you do not feel this is reflective of your experience at the company, we invite you to reach out to a member of the DigiCert People Team to expound upon the thoughts you have shared and help us identify areas in which we can improve. Regards, DigiCert People Team
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