DigiCert reviews

4.3

83% would recommend to a friend

(478 total reviews)
avatar

Amit Sinha

85% approve of CEO

83% positive business outlook

DigiCert has an employee rating of 4.3 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

478 reviews
3.0
Oct 30, 2024

Good and Bad

Recommend
CEO approval
Business Outlook

Pros

Great product, great existing client base

Cons

Not enough investment in new logos

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DigiCert Response
1y
Dear former DigiCert employees, Thank you for providing a review for Glassdoor of your two years as an account executive with DigiCert. We appreciate your endorsement of the company and leadership. We also thank you for speaking positively about the products and clients. We also note your feedback on investing in new products. We do take your feedback seriously. If you have any additional comments about the organization, we welcome your feedback. Please feel free to contact the DigiCert People Team with your thoughts. Best, DigiCert People Team
3.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good and Kind people in the office

Cons

Very profitable but pays non engineering staff peanuts. They will never know since financials are never shared(private). Why would you pay some people $20 per hr in a multibillion dollar Cashflow. Thats ethically bankrupt Bonus compensation very discriminatory(may be legal but ethically questionable) Try very hard to push low grade employees to be paid per hour to squeeze their pay since they cant cash PTO The place is just obsessed with unnecessary cuts. The board just seems keen on milking the cow but neglects feeding. its hard to find an old engineer. No one seems to care about the cost of turnover. The company has resources to be a mini- google but operates like an economy supermarket. Its simply not sustainable in Ai age they have to invest in people or go symantec way. Cheap is expensive

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DigiCert Response
1y
Dear former DigiCert employee, Thank you for providing a review. Based on your feedback, it seems your experience with DigiCert was not a positive one. While we cannot dispute your experience or feelings, there are several issues you raised that we want to address. You mentioned the bonus plan and its exclusions. All DigiCert employees are included in the bonus plan or commission plans for Sales. We communicate these plans regularly to employees as this has been the case for almost three years at DigiCert. Also, the environment and culture you portray isn’t one that many employees would agree with. In fact, beyond the awards received in Utah, DigiCert has been named a Great Place to Work in Australia, India, the United Kingdom and Ireland. Those are based on employee feedback about culture and environment. We have plans to expand the list of locations we apply for as we work hard to maintain a culture of CARE (Customer Obsession, Amazing Innovation, Relentless Execution and Exceptional Collaboration) that all employees understand and apply to their work. For compensation, we set it based on market rates. We leverage similar-sized companies in our locations and determine pay. We also employ a pay-for-performance approach which means your output impacts your compensation. Lastly, the information about hourly employees is confusing as 93 percent of all global employees are salaried. We would be more than happy to discuss these issues in greater detail with you and provide some clarity on problems you discussed that would give you a better understanding of the facts about what we do, how we operate and how employees are compensated. Please reach out to a member of the DigiCert People Team and we can discuss these areas with you. Regards, DigiCert People Team
4.0
Oct 21, 2024

CARE

Recommend
CEO approval
Business Outlook

Pros

Supportive Communication: The HR representative was kind and caring, making the entire hiring process feel personal and considerate. Flexibility: They worked around your schedule, demonstrating a commitment to accommodating candidates’ needs. Thorough Preparation: The HR person ensured you had all the necessary information to prepare for your role, which contributed to a smooth onboarding experience. Positive First Impression: The supportive interactions left a lasting positive impression, making you feel valued as a candidate. Welcoming Environment: The caring approach was a refreshing change, indicating a workplace culture that values employee well-being. Seamless Interview Process: The interviews were well-organized and timely, even when coordinating with people across different time zones. Empowerment in Work: You love what you do, and the company encourages you to pursue your passions and provides the necessary resources for success. Valuable Benefits: Digicert offers a comprehensive list of benefits that matter and can be utilized and earned, enhancing employee satisfaction.

Cons

Still Exploring: As a new employee, you have yet to identify any cons.

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DigiCert Response
1y
Dear current DigiCert employee, Thank you for taking the time to provide feedback on your experience in Cape Town as a training coordinator. Your thoughts provide invaluable benefit to help us learn and grow. It’s great to learn that you value the supportive communication, benefits and how you are empowered at work. We also love that your first impression was positive, and you felt like a valued candidate. We work very hard to ensure that the interview and onboarding experiences are positive, and we work hard to ensure our benefits are competitive and provide employees with opportunities to address their whole-person needs. If your impression changes, or you identify areas of praise or growth, please reach out to a member of the DigiCert People Team with your thoughts and feedback. Best, DigiCert People Team
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Glassdoor has 504 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.