Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.4 out of 5, based on over 472 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Digital Federal Credit Union to a friend and 53% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

62% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 85 reviews)); "Great people and friendly with everyone" ((in 23 reviews)); "Good Work/Life Balance" ((in 14 reviews)); "Yearly Bonus and Pay structure" ((in 13 reviews)); "Loved the free food and benefits from this place" ((in 11 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 24 reviews)); "Awful upper management, rude co" ((in 13 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 11 reviews)); "Salary is low." ((in 7 reviews)); "Senior management is overpaid, while the employees doing all the work are underpaid." ((in 4 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Orlando , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

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Digital Federal Credit Union

Digital Federal Credit Union reviews

3.4

62% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

61% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.2

Senior management

3.0

Career opportunities

Digital Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

2.0

Sep 30, 2014

Good work environment, but minimum room for advancement

Information center specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits great work environment

Cons

Low pay, lack of effective management that encourages micro management of staff. Very unprofessional environment at times.

2.0

Aug 29, 2014

Good company but terrible pay and some of the managers are absolute idiots that don't know how to do their job properly.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people for the most part were great to work with. The benefits are good and they do a lot of activities for the employees, although I'd rather see more money in my paycheck.

Cons

Poor pay. Some managers and "team" leaders don't know what they're doing and it effects you when it comes to your review. How do you know if you're doing something wrong if your idiot supervisor doesn't tell you? You find out when it shows up on your review which directly effects your raise?

2.0

Aug 7, 2014

Overworked and a place where Management doesn't care!

Collector

Recommend

CEO approval

Business Outlook

Pros

They have great benefits and fun incentives for their employees Great company benefits - Fun Annual Outing Free Food Game Room Gym

Cons

Low salary compared to other credit unions and banks, under staffed departments. Promotions based on management liking you and not based on skill or knowledge. Scheduling Conflicts Not much growth potential Hours are not good for family life and difficult to get time off at times. Bonuses are far few and between. Constant turnover due to low wages. Senior management is overpaid, while the employees doing all the work are underpaid.

Viewing 403 - 405 of 427 Reviews

Jobs at Digital Federal Credit Union

Member Service Representative, Lexington, MA, Part-Time, Onsite

Information Center Member Service Specialist I, Full-Time, Remote (MA, NH only) $20.50/hour

Teller, Waltham, MA, Full-Time, Onsite

Information Center Loan Specialist I, Remote (MA, NH, GA only), Full Time

Member Service Representative, Littleton, MA, Part-time, Onsite

Littleton, MA

View job

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Digital Federal Credit Union

Digital Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good work environment, but minimum room for advancement

Good company but terrible pay and some of the managers are absolute idiots that don't know how to do their job properly.

Overworked and a place where Management doesn't care!

Jobs at Digital Federal Credit Union

Digital Federal Credit Union reviews FAQs

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