Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.4 out of 5, based on over 472 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Digital Federal Credit Union to a friend and 53% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

62% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 85 reviews)); "Great people and friendly with everyone" ((in 23 reviews)); "Good Work/Life Balance" ((in 14 reviews)); "Yearly Bonus and Pay structure" ((in 13 reviews)); "Loved the free food and benefits from this place" ((in 11 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 24 reviews)); "Awful upper management, rude co" ((in 13 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 11 reviews)); "Salary is low." ((in 7 reviews)); "Senior management is overpaid, while the employees doing all the work are underpaid." ((in 4 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Orlando , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

Digital Federal Credit Union reviews

3.4

62% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

61% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Digital Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews

4.0

Jul 18, 2014

Great Company, Great Benefits, Lousy Pay

Information center specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits (start with 3 weeks vacation), casual dress code (jeans) in the support departments, on the job and cross training available, Free Food Fridays once a month, game rooms, on site gym and fitness classes

Cons

Low salary compared to other credit unions and banks, under staffed departments

5.0

May 27, 2014

Great work environment, laid back and caring.

Loan origination agent

Recommend

CEO approval

Business Outlook

Pros

The management staff is understanding whenever you run into hard times, there is plenty of room for advancement if you've got the drive and the skills. Flexible scheduling and great benefits.

Cons

Starting pay a little lower than some credit unions, some poor communication between departments leads to high call volume and stress for the employees that could be easily avoided.

4.0

May 1, 2014

Great company to work long term and build a career

Facilities project coordinator

Recommend

CEO approval

Business Outlook

Pros

Company culture is caring for the well beign of their employyes and their families. Great benefits and good compensation. Education reimbursement and yearly potential bonus Overall is a great company!!

Cons

Nothing negative that comes to mind.

Viewing 406 - 408 of 427 Reviews

Jobs at Digital Federal Credit Union

Information Center Member Service Specialist I, Full-Time, Remote (MA, NH only) $20.50/hour

Information Center Loan Specialist I, Remote (MA, NH, GA only), Full Time

ACH Bill Pay Team Member I, Chelmsford/Marlborough, MA, Full-Time, Hybrid

Senior Service Delivery Specialist - Readiness, Marlboro/Chelmsford, MA or Hillsboro, OR, Hybrid, Full-Time

Principal Enterprise Risk Management Analyst, Marlborough or Chelmsford, MA, Hybrid