Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews
1.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

No pros to share for them

Cons

They do not want competitive environment to work in the industry

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Diligent Response
5y
Thank you for your feedback; however, we must clarify our position on a matter that you mentioned. While we are working hard to be at the forefront of the thriving, growing modern governance category, we are by no means the only player in GRC software. We have several strong and worthy competitors, and believe that a healthy marketplace drives innovation that benefits clients. We’re proud to be expanding our products and forming new partnerships to create the solutions leaders need for the future – and as we maintain our growth, we continue to support all our employees globally with career development and training, open and inclusive team-based environments, and strong compensation policies. Thank you again for your comments. Avigail Dadone, Chief People Officer
3.0
Feb 15, 2021
Recommend
CEO approval
Business Outlook

Pros

- The people I worked with were phenomenal, the culture was just there at a peer level and they were the reason I wanted to come into work everyday and help out. - Received a good commission structure before it all changed towards end of 2020 - Travel (domestic and international) was a huge perk pre-COVID - WFH allowed and encouraged - Free fruit/pizza parties (and alcohol pre-2021) were good perks in the office

Cons

- Managerial transparency is rubbish. - Commission structure changed a few times, and was implemented late with earlier notice being needed - Recently went through a company wide restructure that focused more on the Americas, and severely impacted the APAC region --- Note the restructure was needed, however I believe this is currently still being rolled out as the base level of knowledge from 2020 isnt' there anymore, workload and stress has increased, transparency has decreased even more - not just from top levels, but even interdepartmental confusion - Career progression unfortunately is very stagnant, goalposts are continuously moved.

avatar
Diligent Response
5y
Thank you very much for your thorough, insightful feedback – we hear and understand all of your comments. We’re proud to be a truly global company, and while our headquarters are located in the US, we have always been committed to investing in employees around the world and fostering flexibility. We miss the ability to see our global colleagues and person and look forward to returning to the ability to travel, hopefully sometime soon. That is a primary reason why several months ago we began making meaningful changes to support our long-term progress – including reorganizing our business units by geography to enable greater regional focus. Throughout our exciting growth in recent years, we have strived to be as transparent and communicative with our colleagues as possible – and we work hard to build open feedback loops for fresh ideas to make our company better. But we recognize we’re not always perfect, and as Diligent continues to achieve greater success, it’s imperative that we continuously improve and keep our ears open to the perspectives of our team. We’ve made progress and will keep pushing forward in this regard. With our growth, there is tremendous opportunity for colleagues to grow in their careers and take on various roles within the organization, and we are actively working on how to further formalize that. Thank you again for your thoughtful comments, and all the best. - Avigail Dadone, Chief People Officer
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