Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews
4.0
Apr 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Helpful colleagues and friendly atmosphere, but everyone is busy from keeping things falling apart.

Cons

Career advancement depends a lot on the product pillar

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Diligent Response
1y
Thank you for taking the time to share your experience at Diligent! We appreciate your comments about our collaborative team environment. At Diligent, we're committed to fostering professional growth for all employees, and encourage you to explore Compass, our internal development platform, which offers a variety of resources to help you map your career path. Compass also provides access to training programs, and internal job postings across all departments. We're continually working to improve transparency around career development pathways within each product pillar. If you have any specific questions or concerns, please don't hesitate to reach out to your manager or a member of the HR team. We're always happy to discuss your goals and explore potential growth opportunities within the company. Thanks again for the feedback! - Avigail Dadone, Chief People Officer
4.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Generous time off and good benefits

Cons

Constantly increasing quota without proper rationale

avatar
Diligent Response
1y
Thank you for your review. We appreciate your feedback on both the positive aspects of the SDR role, such as the generous time off and benefits package, and the areas for improvement. At Diligent, we are committed to offering a competitive compensation package and work-life balance for our employees. We understand your concern regarding quota adjustments. We regularly evaluate and adjust quotas to ensure they are aligned with market conditions and reflect the evolving needs of the business. Our sales leadership team is always available to discuss quota concerns with individual team members. We value the contributions of all our SDRs, including our top performers. We offer a variety of opportunities for growth and development within the sales organization. We encourage open communication and would welcome the opportunity to discuss your specific feedback in more detail. Please don't hesitate to reach out to your manager, HR, or a member of the Executive Leadership Team. Alternatively, we invite you to share your thoughts confidentially at hrconfidential@diligent.com. - Avigail Dadone, Chief People Officer
3.0
Apr 7, 2024

High turnover rate

Recommend
CEO approval
Business Outlook

Pros

Good perks, nice people to work with

Cons

The company works like a startup, with a lot of uncertain things, and a high turnover rate, most people are from small companies, hard to learn new things from leaders. Unlimited PTO is hard to achieve.

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Diligent Response
1y
Thank you for taking the time to share your experience at Diligent. We appreciate your feedback on both the positive and constructive aspects of your time here. To your point regarding the company operating with a startup mentality, this can be an exciting environment for those who thrive on innovation and adaptability. That said, we're constantly working to improve communication and provide clear direction for our teams, even amidst growth. To improve transparency and cross-team communications, we’ve introduced tools like V2MOMs (our internal goal setting process), hold monthly Town Halls, and have designated Slack/Teams channels for easy cross-team communication. We acknowledge your feedback about leadership development, and actively invest in programs to enhance our leadership skills and knowledge transfer across the organization. Additionally, we encourage open communication and knowledge-sharing among colleagues. We recognize the importance of taking time off to recharge. We're committed to fostering a culture that encourages employees to utilize their PTO effectively, and we're always open to suggestions on how to improve this. We value your contributions and wish you the best in your future endeavors. - Avigail Dadone, Chief People Officer
Viewing 304 - 306 of 854 Reviews

Glassdoor has 932 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.