Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 68 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 44 reviews)); "Amazing team and Hiring Leaders" ((in 38 reviews)); "Great community and colleagues" ((in 31 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 45 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "No career progression unless you become a managers favorite." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

854 reviews

4.0

Feb 28, 2024

Review

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues, and working atmosphere

Cons

System and platform quite stressful and processes in continuous improvement

Diligent Response

1y

Thank you for taking the time to leave a review. I agree – we have great colleagues, and I’m pleased to hear you appreciate the positive atmosphere at Diligent. To your comment regarding the stressfulness of the current systems and platforms: we are continuously working on improving these processes to make your job easier and more efficient, and hope that are open to sharing more details about your specific concerns as this would help us prioritize our development efforts. We invite you to speak with your manager, or a member of the ELT. If you'd prefer to your feedback confidential, you can reach out to our HR department directly at hrconfidential@diligent.com Thanks again for the feedback. We value your contributions and are committed to creating a positive work experience for all our colleagues. - Avigail Dadone, Chief People Officer

5.0

Feb 23, 2024

The Future is Bright

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great core product, sticky with very loyal customers. Good cash comp and benefits.

Cons

Too many distractions from core mission.

Diligent Response

1y

Thank you for taking the time to leave such a thoughtful review. We're thrilled to hear you find our product to be strong with a loyal customer base, and that you value our competitive compensation and benefits package. We appreciate your candid feedback regarding focus on the core mission. We're constantly striving to strike a balance between innovation and maintaining a clear direction. Our V2MOMs (Vision, Values, Methods, Obstacles, Measures) help to keep us focused by creating a shared vision, promoting clear communication, prioritizing initiatives, and fostering transparency. Your point about minimizing distractions is valuable, and we'll use your input to continue refining our approach. We wish you continued success in your role and look forward to your ongoing contributions! - Avigail Dadone, Chief People Officer

5.0

Feb 22, 2024

Great people, strong culture, lots of opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People - lots of companies have great people so not overly unique - but still important Opportunity - no lack of opportunity for anyone that leans in or raises their hand Market position / customer base - product is highly competitive as a standalone and untouchable as a suite. And customers really depend on the product

Cons

Company runs lean so often more things to do than resources Typical saas company pains

Viewing 322 - 324 of 854 Reviews

Jobs at Diligent

Customer Success Manager II

Technical Pre-Sales Prototyper / Forward Deployed Engineer

Business Representative Representative

Solution Sales Executive - SLED

Diligent

Diligent reviews

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The Future is Bright

Great people, strong culture, lots of opportunity

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