Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
1.0
Sep 9, 2025

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If I wrote this a year ago, there would be some

Cons

Work Environment & Culture: -High pressure and poor work-life balance. -Burnout is normalized rather than addressed. -No consideration for workload capacity or realistic timelines. -Team culture deteriorated drastically: from positive to negative and unsafe. -Employees can’t speak up without retaliation. -Discrimination, racism, and lack of respect for multiculturalism are ignored. -Management openly makes fun of employees with others. -“Bad seeds” and cheaters are rewarded and promoted. Management & Leadership: -Leadership quality dropped significantly after early 2025 (previously strong in 2024). -Current management shows poor leadership, unrealistic expectations, gaslighting, bullying attitudes. -Lack of clear communication from leadership (decisions made without context). -“Tough conversations” are used as a cover to pressure employees into doing more, often outside their role. -Justifications for negative changes are framed as “keeping high standards.” -A lot of promises are made with no follow-through. Career & Development: -Little to no career development opportunities. -Career growth seems blocked in favor of rewarding the wrong people. Compensation: -Salary remains stagnant despite higher workload. -Compensation is not aligned with expectations or market value. Recognition & Fairness: -Hard work and results go unnoticed unless they fit management’s narrative. -Recognition seems biased or political, not merit-based. -Employees are treated unequally depending on favoritism.

avatar
Diligent Response
9mo
We take concerns about culture, inclusion, and work environment very seriously. While we don’t have the full context of your experience, we want every employee to feel supported and heard. If you feel comfortable, please consider connecting confidentially with our HR team at HRConfidential.com. Anything you share will be handled carefully and respectfully so your perspective can help us better understand and improve the workplace. We appreciate you taking the time to share your thoughts.
1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

-Modern office and freebies! -Some great colleagues at the staff level

Cons

-Toxic management -Incompetent leadership -Don't care about staff welfare -Get treated as another KPI

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Diligent Response
9mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve had positive experiences with colleagues and the workplace environment. We also take seriously the concerns you’ve raised around leadership, communication, and staff welfare. These are important areas for us to continue to work on, and we appreciate your input. If you’d like to share more directly, please reach out to us at HRConfidential@diligent.com.
1.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Everything was good but getting bad day by day

Cons

Everything was going well until the Global leadership team decided to make changes to India leadership team , They brought in some people as leaders who started imposing policies , rules , micromanagement which was never needed as everything was going smoothly both for company and employees .All these changes instead of boosting productivity is acting in reverse . People were forcefully put in PIP and made to resign , Also heard that there have been a major salary cut taken place middle of the year for certain teams.The HR team is a complete mess they just exist for namesake

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Diligent Response
9mo
Thank you for sharing your feedback. We take concerns about leadership changes, performance processes, and HR support seriously. We recognize that change can be challenging, especially when it affects familiar ways of working. Over the past year, our India office has welcomed many new team members across functions, bringing diverse skills and perspectives to support our expanding business. These changes are part of our effort to strengthen the team and position us for long-term success. Transitions take time, and we’re focused on making them as smooth as possible while continuing to listen to and act on employee feedback. We encourage you to share specific examples through our internal feedback channels so we can address them promptly — you can reach us at HRConfidential@diligent.com. Our goal remains the same: to create an environment where every team member can do their best work and feel supported.
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Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.