Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
1.0
Jul 2, 2025

Not a good one

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One or two friendly people -literally

Cons

I was often required to work 10 to 12-hour days, and when I raised concerns about the hours, my manager seemed annoyed and dismissed my feedback. The management in the company is toxic, with supervisors frequently belittling employees, which does nothing for confidence ! Additionally, the managers show little concern for wellbeing or professional development , and instead, unless you regularly voice how great you're performing, you're seen as an underperformer!

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Diligent Response
11mo
Thank you for taking the time to share such candid feedback about your experience at Diligent. We are truly sorry to hear about the challenges you faced—especially regarding long working hours, concerns about management practices, and the sense of limited support around wellbeing and professional development. This is not the experience that we strive for. We recognize how deeply these issues can affect your overall experience and wellbeing, and we want you to know your feedback is being taken seriously. We will be reviewing the situations you described with care to ensure they are addressed thoroughly. Our goal is to create a healthier, more supportive environment for all employees, and your insights will help guide us as we make improvements to our programs, policies, and management training. If you are open to sharing more details or suggestions, we would truly appreciate the opportunity to connect in a confidential setting. You can reach me directly at HRConfidential@diligent.com. Thank you again for coming forward. Please know that your voice matters, and your inputis helping us make Diligent a better workplace.
1.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good product in GRC space

Cons

Worst changes done recently to Customer Success roles Reviews are ignored Heading towards to breaking point

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Diligent Response
1y
Thank you for sharing your thoughts. We regret to hear about your frustrations with recent changes to the Customer Success roles and work-life balance. Your feedback is important, and we are committed to improving in these areas. We would welcome the opportunity to connect directly and discuss how we can better support you and the team moving forward - please reach out to discuss in more detail at HRconfidential@diligent.com
Viewing 331 - 333 of 855 Reviews

Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.