Diligent reviews

3.0

46% would recommend to a friend

(855 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
5.0
Aug 1, 2022

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, great salary, great perks like 2 weeks extra time off. Colleagues are nice, helpful and in general great at what they do.

Cons

Decisions could be slow due to the size of the company.

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Diligent Response
3y
Thank you for taking the time to share your thoughts! It is so wonderful to hear that you are enjoying the ever-growing list of benefits at Diligent like remote work and Recharge Weeks, and that you are surrounded by nice, supportive and smart colleagues. We hear you, as the organization grows, it can be tough to push through decisions. We are continuing to invest and build new ways to improve operational excellence and this will be a strong focus for us over the coming year. Thank you again for this feedback. We’re so glad you’re having a positive experience! - Avigail Dadone, Chief People Officer
3.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

In the Galway office, the management is good, with great co-workers and friendly environment.

Cons

The benefits are very low. While most of the companies in Ireland pay for broadband as we are all working from home at the moment, Diligent doesn't. We only get $250 which is about 220 euros to spend on working from home equipment. This 250 is enough for nothing. By the time you buy a second screen, you still have to spend a large amount of your own money to buy a proper chair, desk, keyboard, etc..No gym discounts, no local discounts in certain shops or services. Hopefully, that will improve in the future..

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Diligent Response
4y
Thanks for sharing your feedback with us. We’re so glad to hear you are enjoying many aspects of working at Diligent so far – including our incredible team members and supportive culture. While we strive to demonstrate our deep appreciation for our employees with comprehensive and competitive total rewards, we do hear your feedback and will take this onboard as an opportunity to consider how we can better equip our people for success. If there is more information you’d like to share that you think would help us better support you, please speak with your manager, ELT member, or a member of the HR team. Thanks again for sharing and for being part of our rock star Customer Success team in Galway! - Avigail Dadone, Chief People Officer
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Cannot think of any. The culture has degraded.

Cons

1. No culture, No process, No trust 2. Global leadership lacks to build a culture of respect and collaboration across different locations. 3. No transparency, competition between different sites to build the same solution which wastes time and resources and credibility. 4. No trust and projects are failing due to this. 5. No job safety. Good performers and asked to leave in the name of redundancy. No respect for employees who build business outcomes. 6. No culture of recognition and appreciation. 7. Escalations are everyday's routine. 8. Time spent to solve noise between teams than focusing on actual work. 9. Some sites are growing due to leadership trust and supoort from stakeholders and some sites are getting maintenance work due to no stakeholder support though there is talent and skill. 10. Biased and no timezone respect. Expecting employees to work round the clock and keep sending updates. 11. Commercial and product teams have no collaboration with engineering leadership. They are always in escalation mode setting unrealistic timelines without right priority. 12. Priorities keep changing every week based on who asks what from leadership or Commercial teams. Engineering team suffers ultimately. 13. Features or projects built for 6 to 7 months are thrown away due to bad prioritization and leadership following the lead of Commercial teams without listening to Engineering teams. 14. Delayed decisions are common where projects suffer and engineers are blamed for not executing. Projects which are completed by working on multiple weekends are stalled due to incorrect requirements and scope. Leadership looks at the end result, but not the journey or root cause of the result. They dont have time and listens to the narrative of teams sitting in US only. 15. Key to survive is to have good relation with people in US and some influential folks from non-eng teams who have opinion on Eng strategy or code written. We need to put effort to manage them and things get done. Leadership suddenly starts appreciating the team. 16. Great vision on ppts and failure in execution. Employees are insulted every time in large meetings for reasons as simple as not filling excel data in the format they want to see. No one is able to control such unacceptable behaviour. Engineering has become support system for product team than partner. Though mentioned to leadership, they look at business outcomes not the developer experience or the toxic environment created to get things done 17. No cross site collaboration. There is power game played to get more products or projects in each site where employees struggle and suffer.

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Diligent Response
1w
Thank you for taking the time to share your feedback. We take all employee perspectives seriously. We are committed to building a culture grounded in respect, collaboration, and accountability across all teams and locations. We recognize that operating as a global organization can sometimes create challenges in alignment, communication, and prioritization, and we are continuously working to improve how we partner across functions and regions. We also understand the importance of clear decision-making, sustainable workloads, and consistent processes that enable teams to do their best work. These are ongoing focus areas for leadership as we continue to evolve how we operate at scale. We appreciate the opportunity to reflect on where we can improve. Employee feedback plays an important role in shaping our culture and strengthening the experience for our teams worldwide. We remain committed to listening, learning, and investing in a better experience for all employees. Once again, thank you for sharing your feedback.
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Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.