Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
3.0
Oct 18, 2023

Great vision but needs product development

Recommend
CEO approval
Business Outlook

Pros

-Great product and platform vision -Remote work -Decent compensation and benefits

Cons

-Complicated industry and steep learning curve -Poor sales leadership - Leaders are under a lot of pressure -Teams are siloed -Products still lacking maturity and need a lot of development -High sales force turnover

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Diligent Response
2y
Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate your thoughtful comments about our product vision, remote work options, and competitive compensation and benefits. We work to address the complexity of the industry by providing more onboarding and training for all new team members and have robust enablement program for our sales teams, which depends not just on our comprehensive sales materials, but in creating a more collaborative environment where team members can share their knowledge and expertise. We are also committed to improving sales leadership by providing our people leaders with the necessary training and resources to be effective coaches and managers. We also strive to reduce the pressure on our leaders by streamlining processes and improving communication across the organization through tools like our V2MOMs (our internal goal setting process), monthly Town Halls and designated Slack channels. We are committed to further developing our products to meet our customers evolving needs, investing heavily in research and development to improve the maturity of our products. We value your feedback and encourage you to continue to share your suggestions for improvement with your manager or any ELT member. We are committed to creating a workplace where everyone feels valued, respected, and can contribute to our success. Thanks again for taking the time to share your feedback. We appreciate your contributions and look forward to continuing to make Diligent a great place to work! - Avigail Dadone, Chief People Officer
5.0
Oct 18, 2023

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Supportive management. 5 weeks PTO and 2 weeks off a year company wide. Promoted twice in 3 years with pay rises each year. Collaborative culture and people are generally pleasant company wide.

Cons

Can be some pressure at quarter ends, but expected in SaaS.

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Diligent Response
2y
Thank you for sharing your feedback with us! We are delighted to hear that you are enjoying your time at Diligent and appreciate your kind words about our supportive management, generous time off policy, opportunities for growth and promotion, and collaborative culture. We are committed to creating a supportive and rewarding work environment for our team. We believe that our managers play a critical role in this, and we are proud to have talented and dedicated leaders who are committed to the success of their teams. We also value the importance of providing our employees with a healthy work-life balance. Our generous time off policy is one way we demonstrate our commitment to this. We also encourage our employees to take advantage of our various wellness programs and initiatives. We are also proud of our collaborative culture. We believe that our people are our greatest asset, and we strive to create an environment where everyone feels valued, respected, and has the opportunity to contribute to our success. While we understand that there can be some pressure at quarter ends, we are committed to providing our employees with the resources and support they need to manage this pressure and succeed in their roles. Thank you again for your positive feedback. We are grateful to have you as part of our team! - Avigail Dadone, Chief People Officer
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Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.