Diligent reviews

3.0

47% would recommend to a friend

(856 total reviews)

Brian Stafford

50% approve of CEO

41% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

856 reviews
4.0
Aug 26, 2022
Recommend
CEO approval
Business Outlook

Pros

- Wonderful colleagues - Blessed to work under some great managers and leaders - Recognition and opportunities to be promoted or change roles if performance justify - Good benefits and initiatives (e.g. insurance coverage, recharge week, meeting-free Wednesdays) - Decent employee benefits. It will be great if there are more parental initiative and benefits.

Cons

- With the rapid growth and acquisitions, comes with the constant evolution of processes, integration and lack of clarity at times. On a positive notes, there's no lack of challenges and everyone are ready to collaborate. - Certain region/locations can be better equipped and supported - Employees may not be invested as there's no shares allocation or purchase scheme. - As a global company, there'll be meetings that aren't timezone friendly.

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Diligent Response
3y
We really appreciate you taking the time to share your thoughts and thank you for your more than five years of service to Diligent! It’s true, our colleagues are some of the best around and it’s wonderful that you’ve been able to work with great managers and leaders. We’re also very pleased that you’re seeing all the opportunities internally to be promoted or change roles. This has been a big focus for us as we want to retain and nurture the careers of our amazing colleagues because they are the ones who will help us achieve our ambitious vision. We're able to accelerate that vision through acquisitions, but we hear you on clarity issue and we’re actively working to improve operational excellence across regions. We’ve recently brought in some new team members whose focus is to help build better infrastructure in our internal systems and make it easy to do business. And while they won’t be able to fix the time zone issue, hopefully you’re able to take advantage of our flexible work schedule and adjust your day when you have meetings outside of regular hours. Thank you again for your review and for being a part of our journey! - Avigail Dadone, Chief People Officer
4.0
Aug 24, 2022

Happy so far!

Recommend
CEO approval
Business Outlook

Pros

Mostly good so far. Galway office is beautiful, has a great buzz and they are very understandable and flexible about remote working.

Cons

Pain point due to all the acquisitions while understandable, is difficult.

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Diligent Response
3y
Thank you for taking the time to share your review. It’s great to hear that you’re enjoying our new, beautiful Galway office! We’ve definitely put a lot of effort into making it a comfortable and fun space to collaborate and connect. It’s also wonderful that you’re finding the overall work environment to be flexible — we believe that great work can happen anywhere and anytime. As for our recent acquisitions, it’s true that we have some work to do around improving operational excellence. We are very focused on this area and if you have any specific feedback on ways we can improve, I do hope you feel comfortable sharing that with your manager or member of ELT. Thank you again for this feedback. We’re so glad you’re having a positive experience! - Avigail Dadone, Chief People Officer
5.0
Aug 17, 2022
Recommend
CEO approval
Business Outlook

Pros

I have been with Diligent for almost 5 years and absolutely love it. I can;t say enough good things about the people, the leadership and our solutions. Diligent really cares about delighting its cusotmer which gives you a sense of pride. You work very hard but also have a lot of flexibility to spend time with friends and family.

Cons

There is constant change as the company grows. This is not a bad thing, in fact, it is normal but not for everyone. You need to be ok with change and adapt to it. This is one of the "cons" that I actually thrive on. I love change and love to be challenged and see improvements.

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Diligent Response
3y
Thank you for such a wonderful review. We’re so happy to hear that you’re loving your time here with us and that you’re able to have a sense of pride in your work. We agree that our people are what make Diligent such a wonderful place to work. It's also great that you thrive on change, as we strongly believe that meaningful growth happens when you can approach challenges you have never confronted and seek solutions you could have never imagined! If there’s anything we can do to support you, please don’t hesitate to reach out. Thank you for being a part of making our vision a reality! - Avigail Dadone, Chief People Officer
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