Diligent reviews

3.0

46% would recommend to a friend

(857 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

857 reviews
2.0
Apr 17, 2024

Good product with full of anxiety

Recommend
CEO approval
Business Outlook

Pros

Product itself is good. People are good

Cons

Very US centric Top managers do not consider how local operated, so make very weird decision Money-first, not customer-first

avatar
Diligent Response
2y
Thank you for your review. We appreciate your feedback on both the positive aspects of working at Diligent, such as our strong product offerings and welcoming team environment, and the areas for improvement. At Diligent, we strive to balance global reach with local execution. We're constantly working on improving communication and collaboration between headquarters and regional teams. We value employee input, and your insights will be shared with relevant leadership to ensure local considerations are effectively integrated into future decision-making. Regarding customer focus, we are committed to delivering exceptional value to all our customers worldwide. We encourage open communication within the organization, and if you have specific examples of where this wasn't the case, we'd welcome you to share them directly with your manager, a member of the ELT, or confidentially at hrconfidential@diligent.com We're continuously working to build a thriving work environment, and your feedback is valuable in that process. - Avigail Dadone, Chief People Officer
2.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, but not as good as previously now

Cons

Poor management, neglect of employees’ well being

avatar
Diligent Response
2y
Thank you for taking the time to leave a review. We appreciate your feedback on both the positive aspects of work-life balance and your concerns about management. We invest in our people leaders by equipping them with the training and resources they need to excel as coaches and managers. Furthermore, we're committed to reducing their burden by streamlining processes and fostering clear communication across the organization. This includes initiatives like our internal goal-setting process (V2MOMs), monthly Town Halls, and dedicated Slack channels. We take employee well-being seriously and are always looking for ways to improve. To better understand your specific concerns, we invite you to contact us at hrconfidential@diligent.com. We're committed to fostering a positive work environment where everyone feels valued and supported. Your feedback is an important part of that process. - Avigail Dadone, Chief People Officer
1.0
Mar 4, 2024

Diligent Analyst

Recommend
CEO approval
Business Outlook

Pros

Good pay, Interesting tasks and friendly colleagues

Cons

Horrible upper management, Regular 'internal restructuring'

avatar
Diligent Response
2y
Thank you for taking the time to share your feedback, especially the positive aspects you mentioned about competitive pay, challenging tasks, and great colleagues. We value creating a collaborative and challenging work environment, and strive to keep reorganizations to a minimum, as we recognize that these can feel disruptive. We regular review our internal processes to ensure stability for our teams while still allowing us to adapt to a changing market. Maintaining our employees’ trust is a top priority, and clear communication is a key driver of that rust. Our V2MOMs (Vision, Values, Methods, Obstacles, Measures) help to keep us focused by creating a shared vision, promoting clear communication, prioritizing initiatives, and fostering transparency. We'd love to learn more about your specific experiences. If you're open to it, we'd welcome the opportunity to discuss your feedback in more detail. You can reach out to our HR department confidentially at hrconfidential@diligent.com Thank you again for your comments. We wish you all the best in your future endeavors. - Avigail Dadone, Chief People Officer
Viewing 406 - 408 of 857 Reviews

Glassdoor has 935 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.