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      Diligent

      Engaged Employer

      Diligent reviews

      3.0

      46% would recommend to a friend

      (856 total reviews)

      Brian Stafford

      49% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Diligent has an employee rating of 3.0 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      856 reviews
      2.0
      Oct 24, 2022

      Used to be great to work for, then only concerned with profit

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teammates in Christchurch, and everyone there was willing to jump in and do whatever needed. For a while it was a fantastic company to work for. When I started there was super low employee turnover - there was loyalty and staff loved their jobs.

      Cons

      Things started to go downhill when the CEO changed... The loyalty from the Christchurch employees was repaid with redundancy, without even the opportunity for continuing to work for the company remotely. The years of knowledge and experience that were held within the Christchurch office were invaluable, and instead of offering any of us the opportunity to carry on working remotely for the company (even when we offered to work in different timezone hours), we were flatout told no. The reason given for the office closure and redundancies was the timezone difficulties, which was a line that nobody ever believed. All the people I worked with in the company went out of our way to work in with those in other timezones, and we were very successful at it. The real reason operations were moved to Budapest was for the company to pay less in salary/wages. Once the decision was made, and the teams in Budapest were started up, the entire top management in the company essentially forgot that the staff in Christchurch existed, and that we were still expected to continue to get releases out as well as train up our replacements. All successes in terms of releases were attributed to the new offices and teams, and there was absolutely no acknowledgement that those of us who continued on in Christchurch were even part of it all. The huge wait time between being advised of our redundancies and our actuall rolloff dates was SO long, which was purely to the benefit of the company. It was so they could continue to leverage our massive amounts of knowledge and experience. No option was given to anyone at all to bring their redundancy date forward, which lead to so many people resigning rather than work in such a toxic environment for management that clearly didn't care about us at all. I know whoever replies to this from Diligent will acknowledge that it was a difficult time for everyone, but that it was what was best for the company. That's just a line that they tell themselves because they just don't want to admit how absolutely damaging it was to staff to make them stay on and train their replacements when they loved their jobs so much and thought they'd have them for years. They tell us that they were doing such a good thing by paying us out so much for our redundancy payments, but the fact that we had to stay on for 18 months or more in a company that clearly didn't want us, was soul crushing. Many decided to leave. I wish I'd not needed the money!

      avatar
      Diligent Response
      3y
      Thank you for taking the time to share your candid feedback and for your many years of service to Diligent. It’s wonderful to hear you enjoyed working with your colleagues in Christchurch. We agree that our team members around the globe are incredibly helpful and supportive and have been throughout a time of change. The decision to move our operations to Budapest was driven by several factors, including our need to access a large pool of tech talent. Hungary has a thriving tech community with over 80,000 software developers (compared to NZ’s approx. 16,000) and 12,000 STEM students graduating each year. The location also played a major role as it’s a 2-hour flight to any major European capital, and only one-hour time difference from our Galway and London hubs. And you are right, with the different economy, we can bring on more developers for less cost, which is also a sound business decision when considering our aggressive growth targets and development needs. We are building something that has never been built before. Diligent is an extremely ambitious, highly iterative place to be, with huge expectations for what our team can do. We don’t always get it right, but we work together as a team to constantly evolve and move forward to meet our goals. Once again, I want to thank you for your service to Diligent. We appreciate your comments and will take them onboard as opportunities to improve. We wish you the best of luck moving forward. - Avigail Dadone, Chief People Officer
      4.0
      Aug 30, 2022

      Good company with lots of room for career growth

      Advisory consulting manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Growing company with many opportunities for advancement as a result -Great salary and benefits -Actively promotes work-life balance -Positive work culture

      Cons

      -Lack a clear roadmap for integration for acquisitions -Not as agile as a mid-sized company -Lots of team structure changes leads to inconsistency and some instability in certain business units -Not a well-known brand name compared with some competitors even though the largest in the GRC space

      avatar
      Diligent Response
      3y
      Thanks for sharing your thoughts! It’s so great that you’re experiencing a positive work culture and finding plenty of opportunities for advancement and growth — and, of course, that you’re happy with the pay and benefits. We’re also glad that you’re feeling the importance we place on a good work-life balance through introducing initiatives like Recharge Weeks, two additional paid weeks off to rest, recharge and reconnect with all the things you love! We hear your feedback on agility and are actively working to improve in this area. We are continuing to invest and build new ways to improve overall operational excellence, and this will be a strong focus for us over the coming year. With regards to keeping staff apprised of changes, our monthly Town Halls, intranet, Slack Company News channels and regular email updates from ELT have all been designed to improve communications and keep staff informed of what’s happening in the business, but we’re always looking for ways to improve. If you have specific recommendations on how we can better communicate, please do share those with your ELT member. If there’s anything else we can do to support you, please don’t hesitate to reach out. - Avigail Dadone, Chief People Officer
      4.0
      Aug 29, 2022

      Company is actively striving to be better by walking the talk

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work, great career path.

      Cons

      Nothing that is a red flag

      avatar
      Diligent Response
      3y
      Thank you for this review. We’ve been very focused on listening to our team members and implementing their feedback to make Diligent a true employer of choice. Part of that is offering flexible work schedules and countless opportunities for Diligent employees across the business to move upwards or horizontally. We’re also preparing to roll out a program to provide our teams with even more clear guidelines and steps to develop long-term and rewarding careers within Diligent and beyond. We appreciate your thoughts and thanks again for being a part of team Diligent! - Avigail Dadone, Chief People Officer
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