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      Diligent

      Engaged Employer

      Diligent reviews

      3.0

      48% would recommend to a friend

      (855 total reviews)

      Brian Stafford

      51% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      855 reviews
      1.0
      Jun 6, 2023

      Avoid. Great people, absolutely terrible leadership

      Regional sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The base salary and commission structure are pretty solid but no one actually sells much . Benefits are good, they match the industry but do not wow me.

      Cons

      Honestly, just stay away. There are people coming into this company regularly then getting phased out for not selling, or some other BS reason. Bluntly, the leadership is tone-deaf, does not understand the realities of the market (economic state, competition, buying cycle changes) and often just says the good. We all know that things are bleeding, we all know that we're losing market share. Stop saying how we're crushing it - we all know we're not, that's why so many people have left. In my experience, there is a degree of toxicity here that either makes you THRIVE or really burns out badly. frontline leadership seems to think they're the hottest sh*t since sliced bread, some are actually amazing but others drink the corporate Koolaid and enable a toxic culture.

      avatar
      Diligent Response
      2y
      Thank you for taking the time to share your thoughts with us. We’re glad to hear that you appreciated our competitive compensation and benefits offerings. However, we’re troubled to hear your broader comments, as they certainly do not reflect our goal to have accountable, purpose-driven leadership and an inclusive, growth-focused environment for all our team members. As we continue to grow and navigate an evolving industry, we recognize that our development as a company can be complex. We also recognize that having accountability and transparency from leadership and across the company is critical, which is why we’ve established initiatives such as our internal goal-setting process, monthly town halls and Q&A sessions. We value your candid feedback and will take it into consideration as an opportunity to improve. As a company, we continue to learn as we go. We may not always get it right, but we remain laser-focused on working together to meet our goals as an ambitious and highly iterative organization. Thank you for your contributions at Diligent, and we wish you all the best going forward. - Avigail Dadone, Chief People Officer
      2.0
      Jun 2, 2023

      Good entry into SaaS

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training program, nice office

      Cons

      Toxic environment, corporate culture doesn’t foster collaboration, inept leadership

      avatar
      Diligent Response
      2y
      Thank you for leaving your review. We’re glad to hear that you found our training program valuable and that you’re enjoying our beautiful Vancouver office. To your comments on work culture, we’re very sorry to hear that this has been your experience. It is not aligned with the inclusive and supportive work environment we want to create for all of our team members. As a company, we’re continuously evaluating our current processes and working to learn and evolve. One way we’re striving to do this is by promoting accountability and transparency through programs like our internal goal-setting process for the entire organization, as well as our monthly town halls and Q&A sessions. In addition, we take the development of our leaders very seriously and have important review processes like performance evaluations and 360 reviews to help foster transparent and honest feedback on all of our people managers and leaders. We take your feedback seriously and would appreciate getting more context around your comments. If you’d feel comfortable, please share more details of your experience through our confidential HR email, HRconfidential@diligent.com. Thank you for sharing your thoughts and for your hard work at Diligent. - Avigail Dadone, Chief People Officer
      5.0
      May 31, 2023

      Salary

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a great global company.

      Cons

      It is totally remote, no office im NZ

      avatar
      Diligent Response
      2y
      Thank you for letting us know how we’re doing! It’s great to hear that you’re enjoying the opportunities of our vibrant and diverse global company. In terms of opportunities to work in the office, we offer flexible options to work at home or from an office for many of our team members, and we continue to expand to new locations. If you have any additional thoughts or concerns, please do not hesitate to reach out to your manager or any ELT member. Thank you for your review and for being a part of our Diligent team!
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      ReviewsDiligent reviews

      Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.