Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
3.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

State of the art office, flexible work environment, great team and culture, health & dental insurance

Cons

Pay and career progression opportunities could be improved.

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Diligent Response
2y
We appreciate your feedback! It’s great to hear that you loved our beautiful, state-of-the-art Galway office and the competitive insurance benefits we offer. We certainly agree that our people and vibrant culture are one of the best things about Diligent, and we’re glad you enjoyed your time working with our team. In terms of career progression, we’re working hard to improve transparency and accountability around this topic. Some of our efforts include our bi-yearly promotional and review cycles, our internal goals-setting program, and periodic webinar chats where colleagues share their career development journey at Diligent. Thank you again for your review, and we wish you all the best moving forward! - Avigail Dadone, Chief People Officer
1.0
Apr 25, 2023

Toxic Workplace

Recommend
CEO approval
Business Outlook

Pros

Not much, when all went sour with mass negative changes

Cons

Completely removed all historic background for the company.

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Diligent Response
3y
Thank you for your feedback which we are taking onboard. We are disappointed to hear that this was your experience and will spend time with the team in Sydney to work on local improvements. As an organization, we recognize that being a high-growth technology company comes with setting and pursuing ambitious goals, moving fast and making changes as our client needs evolve. Key among our success traits are learning relentlessly, and embracing change, which has resulted in working hard to improve our integrations and workflows so that we can deliver a unified and optimized platform for our clients as well as an exceptional experience for our team members. As mentioned, we will be sure to take your feedback onboard as an opportunity to improve. If you’d be comfortable, I'd encourage to you to share more specific input with us through our confidential HR email, HRconfidential@diligent.com. Thank you for your contributions at Diligent, and we wish you the best going forward. - Avigail Dadone, Chief People Officer
3.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Company is growing at a fast rate so it still feels like a start up. Diligent also provides good benefits such hybrid in office schedules and an annual re-charge week.

Cons

Diligent has always been on the lower paying side and certain departments do not provide much upward mobility. Because of this, Diligent has a bad retention rate.

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Diligent Response
3y
We appreciate you taking the time to share your thoughts! As we rapidly evolve, we’re excited about all the possibilities ahead of us — it’s great to hear that you value the opportunities here too. We’re also pleased that you’re enjoying our competitive benefits like hybrid work options and our annual Recharge Week. However, we’re sorry to hear that you’ve had frustrations around compensation and career opportunities. Supporting our team members and helping them reach their full potential is a priority for us, and we are taking steps to improve clarity around career progression. This includes our bi-yearly promotion and review cycles, our internal goal-setting program, and periodic career talks sharing how some of our colleagues have progressed here. We appreciate your feedback and will use it to continuously improve. If you have any specific ideas on how we can do better, we encourage you to speak with your manager or any member of the ELT. And if you want to explore any specific opportunities that you are interested in, you are welcome to reach out to me or the HR team directly via HR@diligent.com as we would be happy to support you further. Thank you for sharing your review and for your hard work at Diligent. - Avigail Dadone, Chief People Officer
Viewing 445 - 447 of 855 Reviews

Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.