Diligent reviews

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

The culture is not positive and when you’ve been there for so long you forget it’s not normal to receive condescending emails from heads of teams or watch people have blow out fights. All the good leaders are leaving but the toxic ones are still employed. There is no career advancement, everyone is so overworked and underpaid and they are moving away from a remote first model. The turn over is high and the sales team hasn’t performed great in 2 years. They once talked about an IPO and now they’re barely surviving. When I first left, I’d recommend this place but after being in another organization for a few months, I’m realizing how bad diligent was.