Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
4.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits and office culture

Cons

Still in growing phases so some operational issues

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Diligent Response
3y
Thank you for taking the time to share your thoughts! We’re so pleased to hear that you’re enjoying the competitive benefits we offer and the dynamic, welcoming culture at our beautiful Vancouver office. Regarding your comment on operations, we do recognize that there are growing pains as our company scales and tackles ambitious new goals. Streamlining work processes, building company-wide goals with our V2MOM goal-setting framework, and leveraging Slack channels for team communications are some of the ways we’re working to improve our processes across the business. If you have any specific suggestions for how we can improve in this area, I’d encourage you to speak with your manager or any ELT member. Thank you for your review and for your contributions at Diligent!
4.0
Mar 14, 2023

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people, good benefits like recharge week for time off

Cons

Not that agile for changes and adjustments due to structure

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Diligent Response
3y
Thank you for letting us know how we’re doing! It’s wonderful that you’re enjoying our competitive benefits and generous paid time off. We’re also glad you appreciate the great people who make up our company — we’re incredibly proud of our smart, kind and hardworking team! We take your feedback onboard and appreciate how much change we have experienced as a rapidly growing company, especially as we continue to strategically evolve our business. We believe that regular communication, transparency and accountability are critical to meeting our ambitious goals, so please do reach out to your manager or any ELT member if you have specific feedback on how we can improve in this area. Thank you for being a part of our team and for sharing your review!
4.0
Mar 12, 2023
Recommend
CEO approval
Business Outlook

Pros

- Modern technology stack - Open-minded and team player colleagues - Above average salary - 2 weeks extra vacation

Cons

- Executives have no credibility, nor communication skills - High-level decisions are inexplicable and unjustified

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Diligent Response
3y
We appreciate you taking the time to share your feedback. It's great to hear that you value our innovative technologies and our fantastic team members, who we’d certainly agree are open-minded and approach work with a team-player mindset. To your comments on management - transparency and accountability are critical drivers of not just how we help customers, but how we strive to operate as a business. We would appreciate having more context around this feedback and, if you’re comfortable, would encourage you to share more details at our confidential email address HRconfidential@diligent.com. Keys to our success at Diligent include learning relentlessly and partnering with heart. We’re grateful you took the time to provide feedback and we commit to taking it into consideration as we continuously seek to improve. Thank you for providing your review and for your hard work at Diligent!
Viewing 463 - 465 of 855 Reviews

Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.