Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
3.0
Mar 8, 2023

-

Recommend
CEO approval
Business Outlook

Pros

Great culture and inclusiveness in Singapore office

Cons

Messy workflows after being acquitted

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Diligent Response
3y
We appreciate you sharing your thoughts with us! It’s wonderful to hear that you’re enjoying our beautiful Singapore office and the vibrant, inclusive culture we have at Diligent. We hear that the acquisitions and rapid growth we’ve undergone in the past few years have been complex and challenging at times. We’re working hard to improve our processes and workflows by investing in training, bringing on the right talent to support operations and committing to accountability with monthly town halls and our company-wide goals-setting program. If you have any specific suggestions for how we can improve in this area, please feel free to let your manager or any ELT member know. Thank you for providing your feedback and for your contributions at Diligent!
4.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good people and culture overall

Cons

There is always something to improve like relationships with clients

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Diligent Response
3y
Thank you for taking the time to share your review! We’re glad to hear that you’re pleased with the culture, and we certainly agree that our people are talented and great to work with. Supporting our clients and offering unmatched service is a critical priority for us, which is why we’ve made optimal customer service one of our key focus areas in our company-wide goal-setting program this year. If you have any specific ideas to help us improve in this area, please do reach out to your manager or any ELT member. Thank you for being a part of the Diligent team! - Avigail Dadone, Chief People Officer
1.0
Feb 27, 2023

Chewed Up and Spit Out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the people on my team. Unfortunately, the company disposed of all those good people because they don’t know any better.

Cons

Too much change that the company doesn’t know how to take care of its people. If you’re not part of the inner circle, you are invisible. Your team will get no investment, resources or recognition for all your hard work. Instead, they will kick you to the curb and make you feel like all the years of commitment to the company were in vain.

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Diligent Response
3y
Thank you for taking the time to share your thoughts. We’re glad to hear that you enjoyed working with your colleagues, as we have many dedicated, reliable and collaborative people on our team. As for your other feedback, it’s tough to hear and we’re very sorry that this was your experience. It certainly is not reflective of our goal to create an inclusive culture where every team member feels valued. Our people are the core of our organization, and we are prioritizing investing in our team members with initiatives like our Employee Resource Groups (ERGs), internal goals-setting program, Recharge Weeks, Fireside Chats to support career development, and monthly town halls to honor our commitment to transparency and accountability. We take your feedback seriously and would appreciate getting more context if you'd feel comfortable. I’d encourage you to reach out to HRconfidential@diligent.com with more details around your comments. Thank you for your hard work at Diligent, and we wish you the best moving forward.
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Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.