Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 76 reviews)); "great people and a compelling environment" ((in 70 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "No career progression unless you become a managers favorite." ((in 15 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

3.0

Nov 1, 2021

Diligent

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Growing company with lots of ambition

Cons

Huge disconnect between upper management and employees. Poor company culture with lots of disorganization

Diligent Response

4y

Thank you for your feedback. We certainly agree that Diligent is on an exciting growth trajectory. As for your other comments, we pride ourselves on building an open, transparent, and inclusive culture – where every one of our team members feels heard and supported. If you have more specific feedback or ways that we can improve and better support you, we would be happy to hear it. Please reach out to your manager, a member of the leadership team, or HR, or anonymously if you prefer at HRconfidential@diligent.com. - Avigail Dadone, Chief People Officer

2.0

Jun 28, 2021

Had so much promise, but not worth the headaches

Sales

Recommend

CEO approval

Business Outlook

Pros

The people make the company.

Cons

Internal processes and procedures are siloed so administrative tasks can take hours and require multiple departments to assist. Recent reorg has had negative impact and lots of tenured talent is leaving.

Diligent Response

4y

Thank you for your feedback. We couldn’t agree more that our talented colleagues make Diligent such a special place to build a career and make a difference. Your feedback on process and procedure is taken onboard and we are working closely with our internal employee facing teams to make it easier for team members to navigate process steps. We appreciate that recent strategic changes to our business have impacted valued colleagues – but we’re confident they are the right steps to position Diligent for long-term growth and drive greater impact for our clients, which ultimately benefits the global team. We’d be more than happy to take any more specific feedback at HRconfidential@diligent.com. Your feedback is appreciated, and thank you for all of your contributions to our team. - Chief People Officer, Avigail Dadone

2.0

May 12, 2024

No Direction

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Dedicated Team: The commitment and hard work of my colleagues at Diligent are commendable. Working alongside such diligent individuals has been a highlight of my experience.

Cons

Poor Management: The management team at Diligent often appears disorganized and unresponsive, leading to frequent project delays and confusion among team members.. Lack of Guidance: There is a notable absence of clear leadership and structured guidance, which impacts productivity and morale. This makes it challenging for employees to perform at their best.

Viewing 49 - 51 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Senior Product Manager

Customer Success Manager II

Diligent

Diligent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Diligent

Had so much promise, but not worth the headaches

No Direction

Jobs at Diligent

Diligent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Diligent reviews FAQs

Jobs at Diligent