Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
3.0
Jan 31, 2017

Poorly Managed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun team and talented professionals, ability to travel, flexible hours.

Cons

No career path or a strong leadership team.

2.0
Mar 25, 2026

New leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great people who want diligent to succeed

Cons

It’s clear that people and culture are not a true priority here. The HR team is there to just appease the CEO and CFO, not actually help or advocate for employees. Teams are perpetually understaffed and overworked and the entire C Suite micromanages every single thing. Leadership tends to be highly involved in the minutiae, creating a culture of micromanagement that slows decision-making and limits autonomy. There’s also a lack of clarity and consistency when it comes to workplace expectations, particularly around in-office vs. remote work. The current “in-between” approach feels indecisive and creates confusion rather than flexibility.

avatar
Diligent Response
2mo
Thank you for taking the time to share such candid feedback. It’s clear you care about Diligent and the people here, and we're sorry that your experience has included feeling micromanaged, burned out, and unsure about expectations around hybrid work and HR’s role. We take your feedback seriously, and we’re using it—along with input from others—to guide how we continue to improve the employee experience, support managers, and show up as better partners to both employees and leaders. As part of this, we regularly collect feedback through our weekly pulse surveys and annual employee NPS survey, ensuring we hear from our people and take action where it matters most. Feedback like yours is important in shaping where we focus and how we improve. You can always share more context or suggestions with us at HRConfidential@diligent.com so we can continue to learn.
1.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Can work like AI robot, devoid of any real human insight or flexibility

Cons

The constant shifting of KPIs and team objectives, coupled with a toxic leadership culture, has resulted in the departure of numerous talented individuals. If you're looking for a place that fosters learning and growth, this is not it. However, if you are an experienced sales professional, it may feel like you're working for the devil himself due to inherent flaws.

Viewing 55 - 57 of 852 Reviews

Glassdoor has 929 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.