Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 70 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 51 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 29 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by demographic groups

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Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

4.0

Jul 19, 2022

Great place to work but could do with some better choices being made

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working conditions No mico managing good compensation packages

Cons

Poor leadership decisions around terming employees with key knowhow before they have had time to hand over that puts added pressure on the rest of the teams.

Diligent Response

3y

Thank you for sharing your thoughts. It’s great to hear that you have autonomy in your role and you’re enjoying the flexible work environment. We also work hard to provide competitive total rewards programs for our all our teams, so it’s good to hear that it’s valued. We are a fast-growing organization, and scalability, knowledge transfer and succession planning are critical components of that growth. As we continue to evolve our processes, we will maintain a strong focus on ensuring all teams are enabled and have the tools, knowledge and training they need to excel in their roles. If you have specific feedback or ideas around how we can improve the knowledge transfer, I strongly encourage you to share that with your manager or member of ELT. Thank you again for your review and continued contribution to Diligent! - Avigail Dadone, Chief People Officer

5.0

Jul 18, 2022

Top tier company to work for

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

-excellent base pay -great benefits -immaculate company culture

Cons

-on-boarding process can be confusing

Diligent Response

3y

Thank you so much for taking the time to share your review! It’s great to hear that you’re happy with so many aspects of working at Diligent, including the salary, benefits and the company culture. We know how important culture is to attract and retain top talent and we appreciate that you are a part of creating and nurturing our culture. We will take a look at the onboarding process as well to see what we can tighten up. If there’s anything we can do to support you in your time here, please don’t hesitate to get in touch. - Avigail Dadone, Chief People Officer

5.0

Jul 14, 2022

Awesome place to work with a very diverse and collaborative team

Senior implementation manager

Recommend

CEO approval

Business Outlook

Pros

1. Caring and understanding - the company seeks to help its employees if they require assistance 2. Good team synergy - everyone tends to help out if you ask. No politics in office 3. Encouraging growth and career building - a lot of opportunities to learn and build your career 4. Positive reinforcement and recognition - they recognize everyone's contribution and if mistakes are made, rather than belittling someone, they encourage them to learn from their mistakes and grow

Cons

Changing processes - Due to the various acquisitions, there will always be processes being changed and standardize

Diligent Response

3y

Thank you for this positive feedback! We’re thrilled to hear you’re enjoying your experience at Diligent. We agree that the people here at Diligent are always ready and willing to help and that’s what makes working here so special. We’re also so pleased to hear that you’re feeling like your career is being nurtured and you and your colleagues’ accomplishments are being recognized. With regards to changing processes, integrations can be complex and as we continue to align our organization, we are always learning and committed to continuous improvement and with that comes new processes and standards. Thank you again for this review and if there is anything we can do to better support you, please don’t hesitate to reach out to your manager or ELT member. - Avigail Dadone, Chief People Officer

Viewing 571 - 573 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

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Great place to work but could do with some better choices being made

Top tier company to work for

Awesome place to work with a very diverse and collaborative team

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