Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 70 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 51 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 29 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(853 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (853 reviews)

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews

1.0

Jul 11, 2022

Work here for low morale and opaque mgmt

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible time off unless your boss cancels it Health insurance premiums are acceptable Monthly meeting free day (but frequently ignored)

Cons

Leadership comes and goes Lack of information exchange Management support non-existent Lowest morale I have ever come across

Diligent Response

3y

Thank you for sharing your perspective. We’re glad you enjoy some aspects of working at Diligent like our flexible time off and meeting-free day, but we’re sorry to hear you’re having trouble taking full advantage of these. We want our teams to enjoy coming to work every day and if you’re not getting the support you need from your manager, please reach out directly to your ELT member so we can be more responsive to your specific concerns. You can also email us anonymously at HRconfidential@dilgient.com With regards to keeping staff apprised of changes, our monthly Town Halls, intranet, Slack Company News channels and regular email updates from ELT have all been designed to improve communications and keep staff informed of what’s happening in the business, but we’re always looking for ways to improve. If you have specific recommendations on how we can better communicate, please also share those with your ELT member. Thank you again for sharing your feedback and for your continued contributions to Diligent. - Avigail Dadone, Chief People Officer

4.0

Jul 5, 2022

Amazing place for development

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Great Work Culture WFH Great learning opportunities

Cons

Disorganized in a lot of areas High Workload

Diligent Response

3y

Thank you for this feedback. It’s great to hear that you’re having a positive experience and taking full advantage of the many benefits and learning opportunities that we’re providing to our global workforce. It’s also great to hear that you’re happy with the culture here at Diligent because we know it’s important to enjoy where you work and who you work with. We would be interested in hearing more about the other points you mentioned as we’re always looking to take steps to improve wherever we can. Please feel free to reach out to your manager or any ELT member so we can better understand how to support you. - Avigail Dadone, Chief People Officer

4.0

Jul 4, 2022

Great Work Life Balance

Analyst

Recommend

CEO approval

Business Outlook

Pros

Very flexible in work arrangements

Cons

Pay is not that great

Diligent Response

3y

Thank you for sharing your review. We’re truly glad to hear you’re enjoying the flexible working arrangements that we offer our team members and that you’re able to have a great work-life balance. To address your feedback on pay, we pride ourselves on creating competitive total rewards programs for our teams and we regularly review them to ensure they stay competitive. If there’s anything we can do to better support you, please feel free to reach out to your ELT member. Thank you for being on the Diligent rocket ship! - Avigail Dadone, Chief People Officer

Viewing 574 - 576 of 853 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

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Work here for low morale and opaque mgmt

Amazing place for development

Great Work Life Balance

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