Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
4.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good for beginners in Saas

Cons

Lack of feedback to the leadership

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Diligent Response
1y
We're glad to hear that you have had a good experience at Diligent so far, but see that you find feedback to leadership lacking. Please feel free to reach out via HRConfidential@diligent.com with your feedback- we value feedback and would love to connect to discuss how we can better connect and get feedback from the team.
3.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The office is modern and well-located in the city center, providing a great environment to work in. The company organizes good events, fostering a sense of community among employees. If you're lucky, you may get the opportunity to work on a project using the latest technologies. Many talented and friendly colleagues create a positive atmosphere in the workplace.

Cons

If you’re unlucky, you may end up working on legacy technologies, which can be a career setback. Salary progression is slow—raises are capped at 3-5% annually, and even promotions only bring a minor salary increase. The company pays 20-30% less than the industry average (especially under senior level), so if you join with a low offer, it’s hard to catch up. Getting promoted is difficult, as performance alone isn’t enough—you need to be liked by management. Software developers don’t get company-wide recognition, making it feel like their contributions go unnoticed.

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Diligent Response
1y
Thank you for sharing your detailed feedback. We're glad you appreciated the modern office, community events, and the opportunity to collaborate with talented colleagues. Your insights on compensation, career growth, and recognition are valuable, and we’re continuously working to improve and remain competetive in these areas. Wishing you the best in your future endeavors!
4.0
Dec 5, 2024

When it's good, it's great!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Highly-talented, ambitious and supportive colleagues Scope to implement creative data-driven ideas Good benefits and flexible working (depending on contract) Excellent and stimulating industry to work in A really rewarding place to work with a great culture (recent improvements) Provides opportunities to expand your skills across departments or specialize within one given field

Cons

Poorly managed and unnecessarily cut-throat lay-offs in the past Company announcements presenting challenging news are often very scripted and lack that human tone Frequent periods of being under-resourced Easy place to experience burn-out Some teams have perpetuated nepotism and the "good ol' boys' club" but this appears to have diminished recently with more women in executive leadership roles

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Diligent Response
1y
Thank you for taking the time to share your thoughts. It's great to hear that you value your colleagues, the opportunity to implement your ideas, and our positive culture. We are constantly striving to improve our processes and communication, particularly during challenging times. To improve transparency and cross-team communications, we’ve introduced tools like V2MOMs (our internal goal setting process), established Employee Resource Groups (ERGs), monthly Town Halls, designated Teams channels, and fun team-building activities across our offices. And we are constantly looking for new ways to connect and support our colleagues! We also appreciate your feedback on work-life balance and potential for burnout. We encourage our team to utilize the resources available to them, such as flexible working arrangements and employee assistance programs, to help manage their workload and well-being. We are committed to fostering a diverse and inclusive workplace and are glad you've noticed positive changes in representation within leadership. Thank you again for your feedback. If you have any additional suggestions for how we can improve, please feel free to reach out to your manager, HR business partner or any ELT member.
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Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.