Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 76 reviews)); "great people and a compelling environment" ((in 70 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "No career progression unless you become a managers favorite." ((in 15 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

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Diligent

Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

2.0

Sep 29, 2025

Avoid

Customer success

Recommend

CEO approval

Business Outlook

Pros

The people (you will be trauma bonded)

Cons

Leadership, Salary, Lack of organization, the list goes on

1.0

Aug 1, 2025

Their way or the highway

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Somewhat competitive pay and good work-life balance

Cons

Managers are strictly numbers focused and have an old school style of work harder not smarter, "just make more dials". Some managers won't even meet with their team members when they ask for time. If you have a differing opinion on something, keep it to yourself or you will be penalized for voicing it. Extremely difficult to move up do to constant org restructuring and sales leaders interviewing without posting job, even on the internal job site

Diligent Response

10mo

Thank you for recognizing our competitive pay and good work-life balance – it’s great to know these aspects contributed positively to your experience. We’re deeply sorry to hear about your concerns regarding management's approach and the difficulty in career progression due to organizational restructuring and hiring practices. It's important to us that every employee's voice is heard and valued, and we appreciate you bringing these issues to our attention. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com,

2.0

Jun 20, 2024

Don't be fooled, the place is a cesspit

Product manager

Recommend

CEO approval

Business Outlook

Pros

I can't think of any

Cons

Management is abysmal, the product set is dire, and "you can't talk to customers because they're too busy".

Viewing 64 - 66 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Customer Success Manager II

Advisory Specialist I, FedRAMP

Senior Product Manager