Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
2.0
Sep 5, 2023

A paycheck and not much else

Recommend
CEO approval
Business Outlook

Pros

The salary was competitive when I started working full time for Steele, the legacy ABAC third-party investigation unit, in 2015. Each new generation of upper management seemed to want to create a real company culture.

Cons

Upper management never could actually create a real company culture. The division I worked for was exclusively online. Generally speaking, the company promoted managers who were willing to work extreme hours and/or take advantage of their immediate reports but not people who could (or had the time to) actually manage or provide a growth-oriented career path for employees. Communication was consistently non-existent. Most people the company hired were not capable of doing the work when they started and the company refused to invest the time to train them up to it quickly. New hires would then spend years doing inadequate work with no consequences or effective training to change their aptitude. This left a lot of work for those crunched between managers and new hires. In the end, it was just a paycheck. After 8 years of working for them, I gave my 2-weeks notice. On my last day, one person reached out to say goodbye.

2.0
Dec 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Big company with job security since nobody seems to know whats going on

Cons

nobody knows whats going on; managers are out of touch. company has grown so much through acquisition along with massive turnover. Leadership is clueless.

avatar
Diligent Response
3y
We appreciate you sharing your feedback with us. We hope you’re able to take advantage of the competitive benefits and opportunities we have to offer as a large company with a global reach. We are disappointed to hear your broader comments, though, and we recognize that we’ve experienced rapid growth and that can bring about unique operational complexities. However, we’re continuously working to improve our workflows and integrations so that we can bring a more seamless, unified platform to market for our clients. Regarding your feedback on leadership, we’re sorry to hear that this has been your experience. It certainly does not reflect our goal of promoting a culture of transparency and accountability. We do take your feedback onboard as we continue to make an ongoing effort to improve. If you feel comfortable, we’d appreciate it if you could share more specific feedback with us through our confidential HR email, HRconfidential@diligent.com Thank you again for letting us know your thoughts and for your valued contributions to Diligent. - Avigail Dadone, Chief People Officer
5.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Despite having worked remotely for the majority of my time with Diligent due to C19, the company continues to impress me in almost every regard. - Great culture and team collaboration - Growing rapidly both organically and through numerus strategic acquisitions of organizations that align with its value proposition - Leadership has a clear, long-term vision for the company that it's effectively implementing while ensuring that best serving its customers is the driving factor in every decision made - Solid compensation and work-life balance (unlimited PTO policy and ~12 holidays in the US) - 4% 401K match - Opportunities for growth are clearly present, management seems to truly care about its employees and their development (this is certainly a personal observation, everyone has their own experience) - Performance reviews are conducted quarterly, which helps provide transparency and individual feedback - Continues to bring on intelligent, driven people to keep up with growth - Hard work is acknowledged and rewarded frequently - Many helpful resources/tools provided to help employees as effective in their role as possible - Training/product update sessions are frequent, helping employees stay up to date on its growing suite of products

Cons

Very few come to mind. - Onboarding/initial training for certain roles could be more robust and clearly defined, although this is a common area for improvement in growing companies such as Diligent. That said, it has come a long way across the past year and continues to improve - Would like to see 401K match at 5 or 6 percent in the future

avatar
Diligent Response
5y
Thank you for sharing your thorough feedback. We’re thrilled that you are as excited about Diligent’s business as we are. It’s crucial that our people feel supported in a diverse, collaborative environment to drive our continued growth and fire on all cylinders of our business. I also want to address your constructive comments. We share your desire for a best-in-class experience for new teammates – and, to that end, we have built and tested a revamped onboarding program which rolled out in March that is transforming the new hire experience. The feedback from our first cohorts to go through the onboarding has been uniformly positive and we’re excited to roll it out across the world. And we regularly evaluate our comp practices to ensure we’re highly competitive in the market, so your feedback is helpful on that front. Thank you again! - Avigail Dadone, Chief People Officer
Viewing 67 - 69 of 852 Reviews

Glassdoor has 929 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.