Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 71 reviews)); "great people and a compelling environment" ((in 65 reviews)); "Great benefit package" ((in 54 reviews)); "Great community and colleagues" ((in 35 reviews)); "Team is great, that's it" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 43 reviews)); "After some senior leadership exits and the reorg" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 24 reviews)); "Inconsistent career progression." ((in 14 reviews)); "Basic training in place, not very suitable for the knowledge and skills required." ((in 9 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by demographic groups

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Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews

2.0

Aug 26, 2021

Diligent

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

good product and great SE team

Cons

absent management, "fast paced" (were making this up as we go), constantly changing commission structure, having to fight for what you are owed. no clear promotional path

Diligent Response

4y

We appreciate the feedback, and we’re glad to hear you value our client offerings and your teammates. We’re sorry to hear your other points. We certainly feel that working at Diligent offers a unique opportunity to enjoy a fast-paced, dynamic culture, while being part of a team executing on a long-term strategic vision to help organizations achieve truly great things. We never want to feel there is more we can be doing to support colleagues in understanding their career pathways. Please feel free to reach out to your manager, me or any other member of the leadership team, or anyone with whom you feel comfortable speaking; you can also email us anonymously at HRconfidential@diligent.com. Thank you for being part of Diligent! - Avigail Dadone, Chief People Officer

3.0

Aug 24, 2021

Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

good salary. nice people to work with.

Cons

poor decion-making process, no clear career track

Diligent Response

4y

Thanks for your submission – it’s great to hear you value our people and our total rewards. We’re sorry to hear your other feedback, and want to better understand your perspective. Please email us anonymously at HRconfidential@diligent.com so we can be more responsive to your specific concerns. Thank you again. - Avigail Dadone, Chief People Officer

4.0

Aug 10, 2021

Great company, if you work in the right market.

Sales director

Recommend

CEO approval

Business Outlook

Pros

Great company constantly evolving, offering dozens of perks for their employees. Good culture.

Cons

If you work in a market which doesn’t interest much management, expect a minimum of investment on their part but a lot of reproaches should you not reach your targets.

Diligent Response

4y

Thank you for your valuable feedback. We are gratified to hear you are enjoying being a part of Diligent – both in terms of our fast-paced culture as well as our array of total rewards! To your comments, we certainly believe that Diligent’s global footprint is one of our greatest strengths – and we are committed to and strategically invest in all of the markets we serve, aligning our approach to the unique needs of those regions. I am sorry to hear your concerns and want to reinforce the importance that all of our teams around the world play at Diligent, no matter the region. We would be happy to hear any more specific concerns you have and encourage you to reach out to your manager or senior leader, or anonymously at HRconfidential@diligent.com. Thank you again for being a part of our team. - Avigail Dadone, Chief People Officer

Viewing 661 - 663 of 853 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

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Diligent

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Great company, if you work in the right market.

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