Diligent reviews

3.1

49% would recommend to a friend

(853 total reviews)

Brian Stafford

53% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.1 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
1.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Used to be a great company until the CEO decides to buy all the companies in the space, regardless if the product works.

Cons

Very disappointed for the last 2 years. What really caught my attention is the recent hate crimes against Asian Americans. Our CEO decides to send an email to all employees regarding how much he “cares” and in the same email has the audacity to say “in other diligent news” This is just so disrespectful given the recent deaths. This is only the surface on how the executive team operates. The leadership team here is a joke and they do not care about their employees. You’re just a number (ahem laying off everyone after purchasing a mansion on Miami)

avatar
Diligent Response
5y
Thank you for sharing your thoughts with us. We’re sorry that your perspective of Diligent has changed, and hope that over time it can improve. We’re confident that we have the right strategy, technology, and culture in place to continue building on our success, and believe the talent of our team members ensures we’re on the right track to achieve our goals. To your second point: we understand your feedback about this communication. We always strive to communicate openly and genuinely with our colleagues about important issues. We’re also committed to receiving feedback – including constructive criticism – so we can continue to improve how we address significant matters. In that regard, we always strongly encourage employees to proactively share comments with us across a number of direct or confidential channels, as you have. Thank you again for your honest comments and we will work to incorporate your feedback into how we do things going forward. - Avigail Dadone, Chief People Officer
5.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture, flexible working environment

Cons

No cons discovered just yet

avatar
Diligent Response
5y
We appreciate your thoughts, and are very glad that you’re having a positive experience at Diligent. Our teams are committed to a team-oriented culture in everything we do, so it’s gratifying to hear from you that we are hitting the mark. Wishing you ongoing success at Diligent! - Avigail Dadone, Chief People Officer
1.0
Mar 18, 2021

Run, don’t walk away.

Recommend
CEO approval
Business Outlook

Pros

Has mirage of successful company

Cons

Senior leadership and executive team are perched in their own fantasyland. Mass exodus of good people by will, along with the 20% laid off during re-org. Pay widely different among same job titles and experience. Peak fakeness from the kool-aid drinkers still lingering around in management. Millions spent on consultants to help with re-org and training, both of which have been pathetic. The attempts at integration have been futile. Cross functioning teams that were merged are total train wrecks, with most senior managers unaware of the products their team is supporting. Sales team is lifted by 1 or 2 large deals a quarter allowing those reps to hit target, while others effectively are at <20%. The sales that are made likely won’t be implemented since CS org is in total disarray.

avatar
Diligent Response
5y
Thank you for your honest perspective. While this is a difficult review to read, we appreciate you sharing so we can take learnings from it. We fully recognize the impact our recent strategic initiatives have had on our teams. Throughout the process we’ve acknowledged that change is never easy and worked hard to support our impacted team members. It’s critical to emphasize that our strategy has undergone intensive planning and preparation with a core focus: ensuring Diligent is best positioned for sustainable long-term growth. We’re doing this by working closely with our employees around the world, and improving our operations in a manner that’s best for our teams as they grow. That means keeping our clients central in everything we do, reinvesting in our solutions, and implementing comprehensive training and integration programs. When we do this, everyone benefits. We’re already seeing significant positive effects leading to strong organic and inorganic growth, and we’re continuing to build out our teams in centralized geographies for optimal collaboration and client impact. At the same time, we strongly believe every team member should feel they are fully supported and sharing in our success. We have long been committed to providing highly competitive compensation packages and rewarding our teams for the many contributions they make to Diligent. We truly cherish the varied and unique backgrounds and perspectives our global teams bring to the table, so we are committed to hearing each person’s feedback in order to improve. It’s very important that we communicate with every employee openly and consistently – and strive to do our best in this regard. To that end, we encourage you (confidentially if you wish) to share your feedback directly at hrconfidential@diligent.com. Thank you again for sharing. - Avigail Dadone, Chief People Officer
Viewing 718 - 720 of 853 Reviews

Glassdoor has 931 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.