Diligent reviews

3.1

49% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
2.0
Dec 14, 2020

Good on the outside not so good in the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office, lots of snacks and food for the employees, fruit everyday, regular team events with catered food. Beer on Fridays and lots of good people to work with. Quality product(s)

Cons

Change in the vision from new management has destroyed the culture and feel to the company. Just focused on numbers rather than strategies to control the market. Poor bonus structures which don't align to hard working employees who want to generate quality business. Lack of career progression all talk no action. No real transparency between global offices just hitting numbers and we are good to go.

avatar
Diligent Response
5y
Thank you for your feedback. Our leading products are the foundation of our success, and we aspire for our work environment to enhance the employee experience. We’re sorry to hear your concerns and want to address them directly. We are currently making changes to our business designed to fulfill what has always been our mission: to position Diligent as the global leader in modern governance through best-in-class innovations and client service. In order to achieve that, we have long committed to and supporting our employees with training, collaborative opportunities, and compensation incentives. It’s unfortunate that was not your experience. Continuing to invest in our colleagues’ success and wellness – not simply performance indicators or productivity – is absolutely essential because our team means everything to us. We will continue to consider these comments and appreciate you sharing them. - Avigail Dadone, Chief People Officer
4.0
Dec 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great company with a strong vision

Cons

Management is too American centric

avatar
Diligent Response
5y
Thank you for your feedback. Diligent is able to fulfill its mission due to the talented people who work to make it a reality. We understand your comment about an American-centric perception. While we are a global company with clients in 90 countries and Senior Leaders in many offices around the world, we recognize our HQ and many executive leadership members are in the US. As part of the strategy we are implementing, we’re investing deeply in a foundation of talent outside of the US, and we continue to emphasize primarily local and regional-based leadership to ensure excellent client service and employee resources in all our geographies. Thank you again. - Avigail Dadone, Chief People Officer
3.0
Dec 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Teams and individuals allowed a good degree of autonomy

Cons

Company is ripping out its soul in a race to the bottom by outsourcing

avatar
Diligent Response
5y
Thank you for sharing both your positive and critical feedback with us. Providing our talented colleagues with clear autonomy is a priority of ours as we know it is important to give highly skilled individuals space to grow and develop. To help shed some light in response to your concerns raised, we believe firmly in communicating with transparency, and we look for every opportunity to provide as much information as possible – especially in times of transition. In that respect, we want everyone who works at Diligent to understand that the changes we are making to our business – including opening offices in new locations – are intended to improve how we execute for our customers and how we collaborate with one another. Our business has grown complex over time, and centralizing teams in specific time zones will help us achieve greater cross-functional connection and more sustainable schedules for our teams while maintaining best-in-class client service. Diligent’s team-based culture is a foundation of our growth – and speaks to our core value of Community. If you have additional feedback to share, please feel free to reach out to HR (confidentially if you wish via ConfidentialHR@diligent.com). Thank you again. - Avigail Dadone, Chief People Officer
Viewing 739 - 741 of 852 Reviews

Glassdoor has 930 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.