Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 71 reviews)); "great people and a compelling environment" ((in 65 reviews)); "Great benefit package" ((in 54 reviews)); "Great community and colleagues" ((in 35 reviews)); "Team is great, that's it" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 43 reviews)); "After some senior leadership exits and the reorg" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 24 reviews)); "Inconsistent career progression." ((in 14 reviews)); "Basic training in place, not very suitable for the knowledge and skills required." ((in 9 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews

3.0

Mar 15, 2024

Worked here for 2 years

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good crowd Good management Social

Cons

Worked too hard at times

Diligent Response

1y

Thank you for taking the time to leave a review; we appreciate your feedback, both positive and constructive. We're happy to hear you found the team, management, and company culture to be positive aspects of your experience at Diligent. To your comment about feeling overworked at times, we strive to maintain a healthy work-life balance for all employees, and committed to fostering a positive work environment where our employees feel valued and supported. We hope that you will be open to discussing this further with either your manager, a member of ELT, or confidentially at hrconfidential@diligent.com. We'd appreciate any specific details you can share about the times you felt overloaded. This will help us identify areas for improvement and ensure a sustainable workload for our Account Managers. Thank you again for your feedback, and I wish you continued success at Diligent! - Avigail Dadone, Chief People Officer

3.0

Mar 8, 2024

Cond

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Culture is good Policy good

Cons

Huge work pressure Lack of communication

5.0

Mar 7, 2024

Inspiring place to work for ambitious

Customer success

Recommend

CEO approval

Business Outlook

Pros

Great team, passionate people, great development and career progression for top performers

Cons

Not only business units understand the importance of Customer Success.

Diligent Response

1y

Thanks for your review! We're delighted you find Diligent inspiring. I agree that our passionate team and development opportunities are an important part of what make us great. We appreciate your feedback on Customer Success alignment, and cross-functional initiatives are underway to address this. Your voice matters, and it helps us focus on what's essential: our customers. Thanks again for the feedback. I wish you continued success at Diligent! - Avigail Dadone, Chief People Officer

Viewing 754 - 756 of 853 Reviews

Jobs at Diligent

Senior Manager, Marketing Operations — Systems and Automation

Vice President, Product Management

Senior Manager, Marketing Operations — Systems and Automation

Sales Development Representative

Diligent

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Worked here for 2 years

Cond

Inspiring place to work for ambitious

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