Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 63 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 53 reviews)); "Great community and colleagues" ((in 34 reviews)); "Work life balance is great" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 20 reviews)); "No career progression unless you become a managers favorite." ((in 16 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

2.0

Nov 8, 2019

If you like workplace politics, you'll love Diligent!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of responsibilities to take on and lots of learning opportunities. Very fast-paced, you will not be bored with constant acquisitions. Generous benefits and PTO (that is if you can actually take time off). There are a few brilliant (now former) employees who have worked here that I am very grateful for the opportunity to have worked with. Fabulous holiday parties! You get paid! (Snacks were nice too, but pale in comparison to my current employer's offerings.)

Cons

Pay lower than the industry standard. Lots of responsibility, no authority. Insane hours and non-existent work-life balance. Expect to work weekends, evenings, and holidays. If you enjoy having a life outside of the office, run. Everything is extremely political and politics take precedence over efficiency and results. Often about who you know, rather than what you know. Frequent layoffs due to the constant-changing organizational structure due to acquisitions. A lot of people look miserable; not a very friendly or social environment. Toxic environment. Poor communication. Need I go on?

Diligent Response

6y

We truly appreciate your honest feedback. While we are pleased to hear that you enjoyed our vast learning opportunities, fast-paced work environment and generous benefits, we are disappointed in the factors you listed as detractors. It is our goal to provide an environment that offers work-life balance and fairness to all colleagues. Diligent has grown quickly and we are working to acclimate our workload and culture in our many offices around the world. Please know that we take your view onboard and will work to ensure we are prioritizing balance and fair-mindedness in all our offices, in accordance with our company policies. - Avigail Dadone, Chief People Officer

3.0

Nov 4, 2019

Corporate Paralegal

Corporate paralegal

Recommend

CEO approval

Business Outlook

Pros

Great company culture and work/life balance.

Cons

Position was eliminated due to company major restructuring. Short notice.

Diligent Response

6y

Thank you so much for your sharing your insight with us. We are happy to hear you enjoyed our collaborative culture and the value we place on work/life balance. It’s never easy to make changes to the organization that impacts individuals. It is part of our workplace policy to give ample support and as much notice as possible when positions are regrettably impacted. We don’t take decisions like these lightly and please know that we value your time with us and wish you all the best in your future endeavors. - Avigail Dadone, Chief People Officer

4.0

Sep 12, 2019

Good place to work at, fast changing and with opportunities.

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Dynamic, open minded, financially rewarding.

Cons

A bit political at times.

Diligent Response

6y

Thank you for sharing such positive feedback. At Diligent, we work hard to ensure an inclusive environment where employees feel rewarded for their work and have opportunities to grow. We regret to hear that you’ve felt the culture was political at times. We strive to eliminate bureaucracy and encourage authenticity and transparency across our culture. We take your comment to heart and will work with local leadership to reiterate our commitment to fostering a sense of community in the workplace. - Avigail Dadone, Chief People Officer

Viewing 766 - 768 of 852 Reviews

Jobs at Diligent

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Customer Success Manager II

Senior Product Manager

Sales Development Representative I

Diligent

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If you like workplace politics, you'll love Diligent!

Corporate Paralegal

Good place to work at, fast changing and with opportunities.

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