Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 76 reviews)); "great people and a compelling environment" ((in 70 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "No career progression unless you become a managers favorite." ((in 15 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

3.0

Mar 21, 2023

A decent company.

Accounts receivable specialist

Recommend

CEO approval

Business Outlook

Pros

Good work life balance overall.

Cons

Little room for progression overall.

Diligent Response

3y

Thank you for taking the time to share your thoughts with us. We’re glad to hear that you’re finding a healthy work-life balance, as our team members’ well-being is a top priority for us. In terms of career progression, we’re working to continuously improve transparency and resources for our colleagues to meet their full potential. Options such as our internal goal-setting system, periodic career talks, twice-per-year promotional cycles and dedicated Employee Resource Groups (ERGs) are some of the ways we’re working to help promote progression for our team members. If you have specific ideas on how we can improve in this area, please do reach out to your manager or any ELT member. Thank you for your contributions at Diligent and for being a valued part of our team! - Avigail Dadone, Chief People Officer

4.0

Mar 17, 2023

Good Company

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment and great culture

Cons

A lot of changes happening

Diligent Response

3y

We appreciate you sharing your review! It’s great to hear that you’re enjoying our positive work environment and vibrant culture. We recognize that our rapid growth as a company has at times been challenging, but we’re laser-focused on streamlining workflows, maintaining accountability and transparency and providing the resources our team needs to succeed. If there’s anything we can do to support you further, please reach out to your manager or any ELT member. Thank you for your feedback and for your many years as a valued team member at Diligent!

4.0

Mar 16, 2023

Great organization

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Great benefits and office culture

Cons

Still in growing phases so some operational issues

Diligent Response

3y

Thank you for taking the time to share your thoughts! We’re so pleased to hear that you’re enjoying the competitive benefits we offer and the dynamic, welcoming culture at our beautiful Vancouver office. Regarding your comment on operations, we do recognize that there are growing pains as our company scales and tackles ambitious new goals. Streamlining work processes, building company-wide goals with our V2MOM goal-setting framework, and leveraging Slack channels for team communications are some of the ways we’re working to improve our processes across the business. If you have any specific suggestions for how we can improve in this area, I’d encourage you to speak with your manager or any ELT member. Thank you for your review and for your contributions at Diligent!

Viewing 808 - 810 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Senior Product Manager

Diligent

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