Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 76 reviews)); "great people and a compelling environment" ((in 70 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "No career progression unless you become a managers favorite." ((in 15 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

4.0

Mar 14, 2023

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, good benefits like recharge week for time off

Cons

Not that agile for changes and adjustments due to structure

Diligent Response

3y

Thank you for letting us know how we’re doing! It’s wonderful that you’re enjoying our competitive benefits and generous paid time off. We’re also glad you appreciate the great people who make up our company — we’re incredibly proud of our smart, kind and hardworking team! We take your feedback onboard and appreciate how much change we have experienced as a rapidly growing company, especially as we continue to strategically evolve our business. We believe that regular communication, transparency and accountability are critical to meeting our ambitious goals, so please do reach out to your manager or any ELT member if you have specific feedback on how we can improve in this area. Thank you for being a part of our team and for sharing your review!

5.0

Mar 9, 2023

5 stars

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I love working in Diligent. Great benefits, people are incredible.

Cons

They are young and still learning, salary can be higher

Diligent Response

3y

Thank you for letting us know how we’re doing! We’re pleased to hear that you’re loving your time here. Incredible, bright and collaborative, our team members are the heart of who we are as a company. As we continue to grow, we recognize that there’s always room to improve. We strive to offer competitive salaries and maintain learning opportunities as well as accountability across the organization with training, monthly town halls and internal goals setting. If you have specific ideas for how we can improve, I’d encourage you to talk with your manager or any ELT member. Thank you for your hard work at Diligent — we’re glad to have you on board!

4.0

Mar 1, 2023

Good Company to work for

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good people and culture overall

Cons

There is always something to improve like relationships with clients

Diligent Response

3y

Thank you for taking the time to share your review! We’re glad to hear that you’re pleased with the culture, and we certainly agree that our people are talented and great to work with. Supporting our clients and offering unmatched service is a critical priority for us, which is why we’ve made optimal customer service one of our key focus areas in our company-wide goal-setting program this year. If you have any specific ideas to help us improve in this area, please do reach out to your manager or any ELT member. Thank you for being a part of the Diligent team! - Avigail Dadone, Chief People Officer

Viewing 811 - 813 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Senior Product Manager

Diligent

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