Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

50% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 60 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 48 reviews)); "Team is great, that's it" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 25 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

4.0

May 21, 2021

Good Opportunity

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

GRC Consolidation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company has good opportunities to grow internally, lots of in office perks, and gave stock options previously

Cons

recently acquired - not sure what will happen, slow to react to local market employment

4.0

Apr 11, 2021

Niche Company Dealing with the Governance Space

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Colleagues are nice and the company culture is good

Cons

Mostly focused on driving sales, not enough attention is paid to the front line customer support people who help to keep customers happy.

Diligent Response

5y

Thank you for your feedback. It’s great you’re having a positive experience at Diligent, but we certainly don’t want any of our teams to feel they are not receiving the attention they need to thrive. It’s critical that we never underestimate the value and hard work our customer support teams contribute, as investments in this area are investments in serving our clients. We have been committed to building out our frontline support teams as well as equipping them with the right tools and helping them to balance workloads across time zones. There’s always room for us to learn how best to support our functions, so please feel free to share any additional thoughts with us (confidentially if you wish) at hrconfidential@diligent.com. We appreciate your comments, thank you. - Avigail Dadone, Chief People Officer

Viewing 835 - 837 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Senior Product Manager

United States

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