Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

50% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 60 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 48 reviews)); "Team is great, that's it" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 25 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

3.0

Apr 11, 2021

It was ookay

Software developer

Recommend

CEO approval

Business Outlook

Pros

Nice people, good team. Management could improve

Cons

very demanding, a lot of work

Diligent Response

5y

We appreciate your feedback. Our teams certainly work hard, but we see this drive and commitment as a connection to our purpose and what we are on the path to building. Because we have high aspirations for our products and how we deliver for our clients. Thankfully, our teams are very talented, energized and love to support one another in collaborating to achieve our goals together. We can always work on getting better, and our leadership team strives to improve and welcomes specific feedback to understand what can done to help make positive changes. Thanks again for your comments. – Avigail Dadone, Chief People Officer

4.0

Mar 31, 2021

Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Good company and dynamic to work for

Cons

There are no cons that i can think of

Diligent Response

5y

We’re happy to hear you’re having a great experience with Diligent and enjoying the exciting work we do every day here! We’re grateful for your commitment to our clients, and it’s team members like you that have helped us to achieve great success. Thanks for your feedback. - Avigail Dadone, Chief People Officer

5.0

Mar 23, 2021

SDR

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Great culture, flexible working environment

Cons

No cons discovered just yet

Diligent Response

5y

We appreciate your thoughts, and are very glad that you’re having a positive experience at Diligent. Our teams are committed to a team-oriented culture in everything we do, so it’s gratifying to hear from you that we are hitting the mark. Wishing you ongoing success at Diligent! - Avigail Dadone, Chief People Officer

Viewing 838 - 840 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Business Representative Representative I

Diligent

Diligent reviews

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It was ookay

Customer Success Manager

SDR

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