Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
4.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

General industry characteristics and the people you deal with are usually high profile, you get to learn a lot from the simple exposure to them.

Cons

Lacking several internal processes and structure; overall communication is poor; lack of a clear transformation plan in practical terms.

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Diligent Response
10mo
Thank you for sharing your positive experiences with our high-profile clients and industry exposure—it's wonderful to hear how these aspects of your role have supported your growth. We also truly appreciate you sharing your concerns around internal processes, communication, and the transformation plan. Your insight is essential as we strive to make meaningful improvements, and we want you to feel comfortable voicing any specific experiences or suggestions that come to mind. If there are additional details you’re willing to share, we’d be eager to listen. Your perspective matters and helps us build a better workplace for everyone. Please feel free to connect with us anytime at HRConfidential@diligent.com or let us know if there’s another way you’d prefer to share your thoughts.
2.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice and friendly coworkers, well equipped office. Competitive package at the beginning which unfortunately did not compensated the inflation rate for years.

Cons

Very good start at the beginning around 2021-2022, micro-managed and fear-based management lately.

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Diligent Response
10mo
Thank you for recognizing the positivity of our work environment, including your kind remarks about your coworkers and the office facilities. We're glad to hear that you found these aspects valuable. We're sorry to learn about your concerns regarding management style and salary adjustments. Your feedback is important to us, and we're continuously working to improve our culture and ensure fair compensation practices. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.
1.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Everything was good but getting bad day by day

Cons

Everything was going well until the Global leadership team decided to make changes to India leadership team , They brought in some people as leaders who started imposing policies , rules , micromanagement which was never needed as everything was going smoothly both for company and employees .All these changes instead of boosting productivity is acting in reverse . People were forcefully put in PIP and made to resign , Also heard that there have been a major salary cut taken place middle of the year for certain teams.The HR team is a complete mess they just exist for namesake

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Diligent Response
9mo
Thank you for sharing your feedback. We take concerns about leadership changes, performance processes, and HR support seriously. We recognize that change can be challenging, especially when it affects familiar ways of working. Over the past year, our India office has welcomed many new team members across functions, bringing diverse skills and perspectives to support our expanding business. These changes are part of our effort to strengthen the team and position us for long-term success. Transitions take time, and we’re focused on making them as smooth as possible while continuing to listen to and act on employee feedback. We encourage you to share specific examples through our internal feedback channels so we can address them promptly — you can reach us at HRConfidential@diligent.com. Our goal remains the same: to create an environment where every team member can do their best work and feel supported.
Viewing 103 - 105 of 853 Reviews

Glassdoor has 931 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.