Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
4.0
Apr 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Plenty to do with good leadership

Cons

A lot of newer employees due to excessive growth still trying to learn processes.

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Diligent Response
4y
Thanks so much for sharing this feedback. We’re so glad to hear that you enjoy being part of a fast-growing organization like Diligent and feel like you have clear direction from your leaders. One of our top priorities is setting up all our team members for success, and we know that starts from the day our employees board our rocket ship! That’s why we have recently revamped our onboarding program and continue to invest in frequent training and enablement. If you have any feedback or ideas on how we can better support our newest hires, we would love to hear it. We appreciate your dedication and commitment to Diligent and our clients! -Avigail Dadone, Chief People Officer
2.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Professional work environment. + Good client work

Cons

+ Internal politics + Management needs a rework on several policies

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Diligent Response
4y
Thank you for sharing your feedback. We are glad to hear that you enjoyed certain aspects of working at Diligent and with our clients. We are sorry to hear your other concerns – particularly around our hiring, as we certainly pride ourselves on having a strong and rigorous process to ensure we bring the very best talent into our organization. We hope you shared your feedback with your manager or with HR while you were here. Best of luck with your next step. - Avigail Dadone, Chief People Officer
3.0
Aug 3, 2021

Potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovative, Fast Paced, Smart People, and nice ideals.... Some of the smartest people I've worked alongside. Everyone is incredibly helpful The company's product and mission are second to none

Cons

-BUs operate in Silos -They need C-suite that actually understands how to run a modern SaaS company -Not enough understanding or budget is given to the teams and people who we actually need to invest in -It's still a very white and male culture even though there's been an increasing emphasis on diversity and inclusion -Some departments like HR & Procurement are built out like mature organizations and other departments like sales operations are incredibly immature and in line with what a real high performing SaaS company needs

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Diligent Response
4y
We appreciate your positive and constructive feedback. Certainly many of the things you have enjoyed – working alongside talented colleagues, building best-in-class products and solutions, and pursuing an exciting vision – are just a handful of the reasons why we believe Diligent is such a fantastic place to be! We do hear your other constructive comments. We have taken steps to improve how we collaborate within Diligent and across our teams, including centralizing our teams in hubs around the world to be more effective and agile, and establishing cross-functional locations to scale our support processes and continue to enhance our client impact. We couldn’t agree more about the importance of a diverse mix of perspectives as we grow and scale, which is why we continue to recruit for talented individuals of all backgrounds and experiences at Diligent. On diversity, equity, and inclusion, as you say, we have put this front-and-center as a focus for our leadership team and organization. To that end, we’ve established a global Diversity, Equity, Inclusion and Intersectionality (DEII) task force to serve as the voice of our employees, launched a suite of Employee Resource Groups (ERGs) and build a dedicated DEII team, helping to ensure that the ideas and initiatives that we push forward represent the diverse perspectives and needs of our global team. We of course know we can do more in this area and are committed to taking action to enact real long term change. If you have any ideas on how we can improve or better support you, we welcome your thoughts and encourage you to speak with your manager or leader, or share them with us anonymously at HRconfidential@diligent.com. Thank you for being part of Diligent! - Avigail Dadone, Chief People Officer
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